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February 2024 by C K
Terrible customer service
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January 2024 by Google Davis
No five stars because the parking lot is just very tight and crammed. Parking lines need to be visible and they are not
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September 2023 by Warren Tichenor
Really slow and somewhat broken ATMs.
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September 2023 by Christina Michael
It’s annoying that they aren’t fixing the drive through. Service can be very slow inside so it takes a long time to make simple deposits
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September 2023 by Людмила Вахрушева
We asked for $500 cash in new hundred-dollar bills but were given pounds of old one dollars. I recommend to go to Covington for better service.
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July 2023 by Theresa Harris
Customer service excellent at Auburn location!
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July 2023 by Aaron Fell
I have both a personal and work account there, managed really well, Joel is fantastic.
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July 2022 by Margarita Ivanchenko
Joel has been great to work with time and time again! He is always able to find the answer to any problems that may occur. The bank tellers are very knowledgeable and are able to assist with so much. This is definitely my favorite Chase branch.
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February 2022 by Zy Ramus
Liliia Yavorska was great! She helped me open up an account with Chase. Highly recommend!
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February 2022 by AMP's KeepSakes
Excellent. Tellers are friendly and nice! Don't know why the average is 3 stars.
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January 2022 by Miss Aloha
Touch screen didn't work
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August 2021 by Austin Bailey
Best for publicity to not ARREST people who try to use your bank and have accounts there. Judging by the reviews you obviously haven’t done a change of staff or new training to anyone since that endeavor. Even though I’m white would I have been a ale to cash that check? Or would you have called the cops on me for forgery?
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August 2021 by long Road
Great bank as long as you aren't a successful person of color
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August 2021 by jessi singh
Stupid service
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June 2021 by Alex Lanovou
Bad service