-
February 2024 by Cindy G.
Why I go in to make a payment in store for my phone bill since I was by and I'm getting told there's a fee to pay in store like what? Like why in the world would I want to pay the extra fee if I'm billed to pay same amount I always pay CRAZY anything to take more money out of People's pocket I will for sure be canceling my line and switch to a different service company !!!!
-
March 2023 by Rebecca
I had the opportunity to meet the manager Ana, and she is great! easy to talk to and shes always ready to help. this is a small store and I can tell she cares about her customers . So be patient yall. she will treat you with kindness :)
-
March 2023 by Rebecca Powers
I had the opportunity to meet the manager Ana, and she is great! easy to talk to and shes always ready to help. this is a small store and I can tell she cares about her customers . So be patient yall. she will treat you with kindness :)
-
February 2023 by Erik Welch
STORE MANAGER IS ONE OF THE WORST PEOPLE TO WORK THERE. IT'S NEVER BEEN A PROBLEM FOR A FAMILY MEMBER TO HELP ME WHEN I'M LOW ON MY B ILL, BUT SHE FLAT OUT REFUSED, AND LITERALLY COMPLAINED ABOUT IT AFTER I TOLD HER THAT IT'S NEVER BEEN A PROBLEM BEFORE. SHE THEN GOT ANGRY, FOR NO REASON, COMPLETELY UNACCEPTABLE. MISTREATED MY GRANDMOTHER AS WELL.
-
February 2023 by Neal Smith
Only one person working waited 20 minutes just to pay bill
-
November 2022 by Camila A.
Terrible customer service IF THERE WAS A -0 STARS ID PUT IT. First of all I went to go activate my new iphone14 to switch with my iPhone XR. One of the employees told me that I COULDNT get the same number I already had on my iPhone XR which is absolute BS. She made me pay for a new plan when I should've only payed for the activation. Then when I get my phone bill I saw that she didn't even cancel the iPhone XR I clearly told her I didn't have anymore, they robbed more then 100 dollars off me. Not to mention the nasty attitude the manager has. If your not going to provide good customer service just DONT DO IT AT ALL. They robbed my money AND TOOK ADVANTAGE OF THE TRUST I GAVE THEM BY HAVING AUTOMATIC PAYMENTS ON MY CARD. DONT COME HERE GO TO THE CRICKET IN KENT.
-
July 2022 by Jan-Marie Dawson
They have a lot of patience dealing with angry customers
-
July 2022 by Yogi Allen
Good service was set up quick
-
April 2022 by Steven School Alchemy
I was looking for a selfie stick. They had exactly what I wanted and at a really good price too.
-
February 2022 by Lewellyn Esquivel
The best customer service who always resolves and technical issues I have.
-
February 2022 by Marcos Wallace
Was quite helpful,courteous
-
February 2022 by Lowell Thomson
JJ was really helpful today getting us switched into a new phone. Friendly. Knowledgeable. Honest.Appreciate the help today, JJ.
-
February 2022 by Sarah Mackensie
Knowledgeable helpful staff always willing to help
-
September 2021 by Paul R. Marseillan
Well I qualify for broadcast for during the covid the gentleman and there didn't know too much about it cuz he hadn't signed anybody up but I signed up for it and it still keeps saying that I'm eligible so I don't really stand any of that so now I got to go into another store because I get upgrade to the $55 unlimited but yet it's supposed to only be $5 for the month but he was very helpful in what he knew
-
September 2021 by Paul Marseillan
Well I qualify for broadcast for during the covid the gentleman and there didn't know too much about it cuz he hadn't signed anybody up but I signed up for it and it still keeps saying that I'm eligible so I don't really stand any of that so now I got to go into another store because I get upgrade to the $55 unlimited but yet it's supposed to only be $5 for the month but he was very helpful in what he knew
