-
February 2024 by Tracy L.
Dollar Tree #3197 1241 Auburn Way North, auburn, WA 98002-4148 I purchased many Vanilla Gift Card VISA'S for all my Christmas Gifts. One of the cards I purchased was sold to me damaged and would not work. The card was loaded with $100 and I was charged a $4.95 process fee & taxes. Upon discovering the card would not work I returned to the store it was purchased and the manager claimed a customer had damaged some cards and put them back on the rack. I asked if they knew that, why didn't they pull them all from the rack rather than have a unsuspecting customer end up with a damaged card? The manager refused to replace the card, refund my money or give me instore credit. Poor busines practice. I have contacted Vanilla VISA but I can not get through their automation because it requires me to enter the damaged card number and not able to talk to a human being. I have contacted Dollar Tree Cooperate Office several times. finally recieved an email saying they verified my card is loaded and to go try to use it. I tried to use it 3 times with the same result-The Card does Not Work. Cooperate has refered me back to Vanillia VISA which I can not get past the automation to speak with someone. All I want is another card that works so I can spend my money, or a refund, or instore credit so I can use my money I gave to Dollar Tree to load my card. I am a long standing customer of Dollar Tree and by many of my business needs as well as for my home. I feel terrible the way I have been treated and my money has been stolen by Dollar Tree and Vanilla Gift Card VISA. Beware of Dollar Tree and their fraudulent practices. Not going to be shopping Dollar Tree Stores in the future. Tracy Minerich Auburn WA
-
February 2024 by Kamari G.
I think something spilled in here and no one took time to clean it. Either way, how are you still restocking and selling contaminated beverages? Besides that, I just watched a child grab a soda and walk it out the store without paying while security was standing right at the door. Do better, please.
-
February 2024 by tracee Pena
I used to love coming to this Dollar tree I loved it I love that stuff I loved everything about this Dollar tree I don't know what is going on there's like a whole bunch of new faces and they look like they just don't want to be here they don't care there's no customer service the manager I don't even know her name cuz she never wears a name tag but whenever they say manager she comes out of the office and she helps them with total attitude the way she talks to customers myself included is extremely rude I don't know what her problem is but if she don't like her job she probably shouldn't work there ... my mom won't even go back into that store no more my mom has come to this store ever since it opened she don't mind driving that little extra drive to go to the one that just opened up over there on A street this location is losing a lot of customers due to the new staffing it's awful
-
January 2024 by Hi Pito
Today I went just to take a look but I decided to buy some chlorine when it was time to pay I gave him the money when he was almost about to give me the receipt. I grabbed my merchandise. I got a resounding comment, leave it. I told him why he already received my payment. but I looked into his eyes. I realized this man hates Latinos. He told me I'm going to call the police and accuse you of stealing. I told him I know the laws. Call them to see who is right. I started recording for my protection. He saw my phone which was in recording mode. Be careful when you buy from dollar tree. There is discrimination and hatred. I just hope that the nextime does not threaten me
-
January 2024 by Ismael tlalapango bernal
Excellent service
-
January 2024 by Dawna Serene Skies
Went to grab some cheap frozen egg rolls that I'd tried before. Lots of bare shelves. But that's normal for dollar tree.
-
January 2024 by Toni Salinas
Fully stocked for all the items I needed!
-
January 2024 by Dennis Tate
Just like many other businesses understaffed underpaid people don't care to clerks to check people out lines half the store Long for very cheap stuff not a real positive experience
-
January 2024 by Shaun Jones
Sucked
-
January 2024 by Jorell Dye
Third time I've come here and they are closed during open hours
-
January 2024 by B Rumsey
Long lines, cashiers looked and acted rode hard and used and abused. Had 40 people waiting to check out and only 2 registers open. When the manager came up and let one of the go on break.
-
December 2023 by Trevor D.
I would not recommend this store. The managers treat their employees like crap yelling and cussing at them in front of us customers. They make their employees holder piss and do not give them a bathroom break. To the point where the employees are are standing there in line for hours. It's not given a chance to go to the bathroom.
-
December 2023 by Michelle Burkholder
Worst Dollar Tree I've ever seen. The owner doesn't want to pay overtime to have the shelves stocked. I've been going here for a year and a half. The shelves are ALWAYS half empty. Also if you come here expect to be waiting it line for sometime.I bought food under the assumption EVERYTHING IS $1.25. I don't eat Dollar Tree garbage. I care about my health. But it seemed like a great deal. THE PRICE WAS NOT MARKED. Unfortunately I can't return it. I'm mad as hell. I'll just go to Walmart for now on. I can return stuff there.
-
December 2023 by B Purly
When I was there it was chaotic. There were big carts blocking the merchandise and the isles. Service was great and staff was pleasant, it just looked like someone didn't show up for work or something.
-
October 2023 by Karin V
Very friendly, helpful, and competent cashier on my most recent visit. Shelves were stocked and aisles were clear.