FedEx Ground has received mixed reviews from customers regarding their service. While some employees, like Jennifer, have been praised for their attention to detail and helpfulness, other experiences have raised serious concerns. One customer reported receiving damaged packages that appeared to have been mishandled, leading to broken items inside. Despite refusing the shipment due to damage, the customer was shocked when FedEx attempted to redeliver the same broken items, raising questions about the company's handling of damaged goods. On a positive note, some customers have expressed gratitude for timely deliveries, such as receiving a Father's Day gift on the same day. Past experiences from loyal customers highlight that the service has remained consistent over the years. While many appreciate the efficiency and reliability of FedEx Ground, there are significant issues with damaged shipments that need to be addressed to ensure customer satisfaction. Overall, the business showcases a blend of commendable service and serious operational flaws that can impact customer trust.
My address it’s correct but fedex delivery my package to a wrong address,I call them and they toll me to contact the seller and I did and they said call the delivery company because it’s a fedex problem.I need my refund ASAP
August 2025
This Auburn hub Ground is by far the most insubordinate delivery service ever to earth. They don’t even make an attempt. They fraudulently scan the package saying there was an attempt. Difficult to believe when you’re outside waiting. Just practically LAZY!
June 2025
My package was delivered from this location. Whoever delivered my package ripped it open, probably checking to see it if was worth stealing and threw it front of my garage
