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March 2024 by Zach Campbell
Very fast! And great prices. U bolts were shipped and at my door the next day
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March 2024 by Scotty B
Excellent service. We have used them many times and they are so great to deal with. Always willing to work with us on tight timelines.
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January 2024 by Mike Smith
Right part's
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October 2023 by Bs Sr
Bad experience they never fix my problem when I go back to shop they want me to pay again to fix problemDo spend your money thereNon experience employee
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May 2023 by slim Mattox
Nice place, great people but a bit of a parking pain.
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September 2022 by Joshua Voigt
Great shop, great springs if you want to haul weight. I bought a used 1-ton pickup with a set of Gitt's 5+1 springs in the rear and let me tell you those springs mean business! It takes about 4000# in the back of that truck just to soften the ride a little. I recently took a different truck in for a heavier helper spring pack for hauling a camper, and the staff were friendly, quick and on budget, they did a good job and had me out early in the afternoon. They custom-arced the springs so that they don't engage when the truck is empty, and the ride is unchanged.
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September 2022 by Larry Fritz
The plastic disks on the leaf springs were worn out on a Class C motorhome. The springs are too weak and wrong for this model (manufacture defect). Replacing with better springs that will limit rocking, at a good price. Propping up the body and dropping the axle is too dangerous at home. They do a lot of motorhomes.
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May 2022 by Albert Skoczylas
Dropped off leaf springs for a re-arch and they added a couple new leaves. Alvin, Sue, and Rick were all very helpful. They also helped us find an old air spring that was a bit of a pain to find. There were some communication difficulties as they are working with a new phone system, but we got through it. Thanks!
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April 2022 by David Wessel
I was glad to find this place. I needed a custom bent pair of u bolts and they where able to make them while I waited. Thank you.
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October 2021 by Blake Pipkin
Amazing service and quality work and fast
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October 2021 by J H.
I had a wonderful experience being served by this shop. I needed to have some custom u-bolts made for my trusty old Chevy Suburban. The service was spot on, quick and very competitive price wise. I had 4 custom bolts made for me in less than 10 minutes. All of the folks at Gitt's were pleasant to deal with and were efficient. Bring your business to folks like this, as you will not be disappointed.
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August 2021 by Daniel Dobson
Made an appointment for thursday and called ahead to make sure they had the right parts for my vehicle. They said they could get it done same day with the appointment. They found other issues when we got in the shop so they said now it would be done by end of day friday which was totally understandable. Called friday and they said it would be done Monday. Called monday and they said it would be done Wed. Here we are on Wednesday and they say thursday. If they get it done today I'll consider adjusting my review but each time they didn't hit their deadline I had to call and reschedule with my customers. Now my business looks like the flake. I understand things come up but that many times is just poor planning or giving false expectations. Very Frustrated.
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July 2021 by Steve Ettinger
I cannot say enough great things about the team at Gitts Spring in Auburn!!We were visiting the Seattle area (from Minnesota) in our new 5th Wheel RV for my daughter’s wedding. Upon arriving in Seattle, we discovered one of the brand new RV tires (less than 2k miles) was almost worn through due to a huge alignment problem. We were only going to be in town for just a few days before continuing our travels, and we were desperate to get the issue resolved before leaving the Seattle area.I called a half dozen other truck alignment shops, and struck out on each call. Those shops either didn’t work on RVs; didn’t have availability in their schedules; or just didn’t really want to bother with me.Then I called Gitts Spring, and explained our dilemma to Susan. She listened patiently, then put me on hold so that she could check with her team, and while they were booked out for 2 weeks, they agreed to squeeze us in if we could be there first thing Monday morning! Done! I was able to change out the bad tire and put on the spare before our drive down to Gitts from Bothell.When we got there, Alvin met us and explained how he was going to move out other vehicles from their shop to make space for our huge RV. He was awesome.Then, once we got the rig unhitched, Kyle and Garrett took ownership of our project, and I couldn’t have asked for 2 nicer, more considerate and professional guys. They were legit fantastic!Kyle discovered that all 4 of the independent suspensions were out of alignment to some degree, so he corrected the severe issue on the left front wheel and then did all of the others too.When the job was done, both Kyle and Garrett went out of their way to explain what had been done, how to keep an eye on things, and even set me up with a part I needed for my hitch. Amazing!So all I can say is: THANK YOU TO EVERYONE AT GITTS SPRING!! We would have been so screwed without you!! THANK YOU!!!
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July 2021 by Paul Kelley
Job ended up being double what they quoted me. Then when they told me my truck was ready, I had to wait in the office over an hour while they figured out some paperwork and wouldn’t let me leave. Ended up missing a job.
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June 2021 by Colin Ferguson
Great guys, know there stuff, no bs. Highly recommend
