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October 2023 by Fluffy Foody
The associates and the manager provided excellent assistance and support.
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August 2023 by Melike Ertekin
Friendly staff!! I'll come again!
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April 2023 by Ethan Yan
This place is closed. Shop does not exist anymore
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December 2022 by Iona Chew
The team is so dedicated and friendly. They helped me search for a a Christmas Gingerbread House bag all over the state, and thankfully found one in the back room which I happily purchased. I wanna say a big thank you for all your hard work and dedication! Happy holidays ♥️?⛄️
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December 2022 by Juan Garcia
We are a regular costumers at this particular store. And customer service is very bad. They don't have any soul..
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September 2022 by Jennifer G
Everyone was super friendly and one employee even offered to grab the purse I wanted from the back.
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June 2022 by Justine S.
Cute items and decent prices. The sales associates are attentive but a little too attentive and almost to the point of not letting you browse freely. I went in for a phone case and according to what I saw online, my phone was able to fit different sizes because it is compatible. There was a lady who helped me that was nice at first but seemed annoyed when I wanted to try on the cases. I am glad I did because my phone didn't fit like it was suppose to. Overall, I left with a case that I liked that was a good price but I feel like the store could use some training with their associates.
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December 2021 by Jennifer M (lifeisart86)
Everyone was super friendly and one employee even offered to grab the purse I wanted from the back.
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November 2021 by Alexandra Heras
Extremely disappointed. I came in from out of state and was about to open the door to shop and the lady in the shop put a note on the door that they were closing for lunch which was not noted on their hours online (I’ve never heard of everyone working in the store going to lunch at the same time) but the time on the sign was 18 minutes away so I knew I had to shop fast. As I was going in the lady stepped in front of me and said I can only shop if I know EXACTLY was I am going to buy (… this is an outlet type shop so you can’t even be sure exactly what is in there anyway so I don’t know how you know exactly what you’re going to buy). I said I wasn’t sure so she said I couldn’t shop and closed the door on me.Such a terrible shopping experience and I will never come back, and I recommend you pick any other Kate spade outlet to shop at
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November 2021 by Karina Ramos
Evelyn is such a sweetheart! She was super helpful and attentive. She went above and beyond to ensure we were taken care of.
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February 2021 by Daisha Nilsen
The service is amazing here !
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December 2020 by Chelsi Peters
do not order from Kate Spade New York (the company's direct website). They lost my sister's Christmas gifts. kept telling me to wait, and check back. I noticed that their website said all orders would have to be placed today to arrive in time. They again told me to wait when i contacted them today. They told me they would refund or replace tomorrow if the items were in stock. That's after their posted date. When I called them out on it they offered a refund. It's sitting somewhere in their warehouse and they can't be bothered to go look for it! I will NEVER buy Kate Spade from there again! Lauralynn from the Auburn Kate Spade is making it right, visit them FIRST before buying online!
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December 2020 by Nikia Hay
Over priced.
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November 2020 by Belle H
Had the cutest purses! I bought 2 and in love
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July 2020 by LaKeisha Harris
I was given great customer service. Will definitely return in the future!
