Mattress City offers top name brands at unbeatable prices, providing customers with a Nordstrom type experience at a Ross Dress for Less price. The store is known for its excellent customer service, with most items in stock and same-day delivery options available. Customers have praised the friendly and helpful atmosphere, especially highlighting the exceptional service from staff members like Rebecca. She is recognized for being straightforward, honest, and attentive to customers' needs without using high-pressure sales tactics. Many reviews commend her knowledge and expertise, making the mattress shopping experience enjoyable and stress-free. Customers feel confident in their purchases and appreciate the store's commitment to helping them find the best mattress for their needs. Overall, Mattress City is highly recommended for anyone looking to try out mattresses before buying and for a positive shopping experience.
Great customer service. She is easy to talk to makes u feel comfortable. Doesn't try shoung things at u that u are not looking for. She keeps u updated with deliveries. I will definitely come back here.So glad to see the same person at the shop. Another great experience I was in and out with my box spring in 15 minutes.... read full comment
June 2024
Rebecca was very informative and super nice. I loved the experience and would recommend this place to anyone looking for new bedding! Thank you Rebecca
May 2024
Rebecca listens to your needs and helps identify the best mattress for the best price. This was our second experience with her and 4th with the mattress store in Auburn. We highly recommend checking here first or at least as comparison for your mattress needs. We will keep returning as needed.
