O'Reilly Auto Parts in Auburn, Washington, located at 4321 A Street Southeast, offers a wide range of parts, tools, and accessories for car maintenance. Customers appreciate the helpful and knowledgeable staff, who are ready to assist with various car issues, such as diagnosing problems related to check engine lights. The store provides services like free battery testing, wiper blade and bulb installation, fluid recycling, and brake rotor resurfacing. While some reviews mention understaffing, the team is recognized for their commitment to customer service, with many customers praising their friendly and courteous demeanor. The free Loaner Tool program is also a notable feature for those needing specific tools for their projects. Overall, O'Reilly Auto Parts is well-regarded for its service quality and the value it offers to customers, making it a trusted destination for auto parts and assistance.
In general I’ve had good luck with O’Reillys but I have to say I had an amazing experience with Brenna! She was super helpful getting something addressed for me. Brenna was quick in figuring out the issue with a battery, reaching out and helping get the warranty done!!! Thanks again Brenna.
May 2026
Lalo was so helpful when I needed my mirror replaced. Helped me pick the right products and walked me through every step of process. Truly above and beyond customer service.
February 2026
fantastic service, the guy with the beard and beanie and cool old brown truck was very nice and helped us when the wiper motor on my sisters subaru broke. He gave us great recommendations and practical solutions to help the problem. Honestly one of the best experiences i've had at any kind of auto store :)
