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December 2023 by James Mcclinton
It's ok but the men's portion is shrinking
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December 2023 by Gloria Davis
Great service. Very clean store and we were greeted right away by Ingrid and Liz. Very helpful. I’d recommend for anyone with teenage daughters looking for cute items. Lots of pants. They even gave me a tissue because my allergies were acting up.
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September 2023 by Mylissa Schmidt
Don’t get the credit card. They send I the bill two months late so u pay $30 more then bill. Then too they don’t send credit card or give u account information to pay it.
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May 2023 by Linda Short
Good deals and good shopping experience
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February 2023 by vanessa gonzalez
Love there customer service there,they were super friendly and nice they helped me find a fragrance that I liked .
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November 2022 by Michael A.
An OK Clothing store. They always seem to have graphic tees, sporty sweatshirts and pants. Mostly vintage looking styles, at least for Men. The section for Women seem more intriguing and more affordable to everyone, with better deals, too. Using the rewards and points were easy the last time around. Wish they had more modern looking clothing styles. All of these ripped jeans, graphic t-shirts, pants with brand logos, jerseys seem like throwbacks to the late 80's and 90's fashion trends... Old styles back in the day.
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April 2022 by Yadiel2203
A girl named annalisa helped me she was AMAZING!!! Great people here!!
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February 2022 by Daisy Lopez
I'm obsessed with this store it's pretty much a hit or miss
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January 2022 by Priscilla Kahama
The young man that helps was so very respectful and nice ..well most likely go back again .
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December 2021 by Roxanne Castro
Nice and clean. Super friendly staff. A lot of deals right now. Found my favorite jeans for $7! Normally like $25!
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October 2021 by Leslie Curtis “L” Holloway
So much help from the Staff with finding bell bottoms for my wife's birthday! ! She loves all the pants, and looks amazing!
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September 2021 by Vanessa Ferdman
Store was well organized but there isn't any dressing rooms right now due to covid. My daughter purchased a pair of pants, tried them on in another store and they didn't fit good. Went back to return them around 6pm and the store closes at 6 during the week days. They still had customers in the store but wouldn't let her do a quick refund.
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July 2021 by Mosiana P.
Very disappointed in this place. The week prior to coming to this store, the manager had discussed return policies and how easy it was to do so. Manager continued to explain that if i lose the receipt it's OKAY because the clothing has tags that say "Rue 21" on them to show it was bought from that store. I'm here now finally returning these items to the store and NOW they are saying I can't return it. They are saying they are unsure it's bought from their store when CLEARLY it says "Rue 21" on the tag! They presumed to go mute after I kept asking questions and wondering WHY a manager would tell me this and whyyyyy he is the manager if he doesn't know the policies of the store. I am an unhappy and it's unfortunate because this was my favorite store to shop at, and NOW i will not be bringing my services here anymore. Customer Service is #1 and their Customer Service is HORRIBLE. I suggest you find another Rue 21 or take your services elsewhere because this place is NOT IT!
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July 2021 by Oh My
This store was so GROSS TO ME with all males working felt invading while buying Bra's & a tall black guy who worked there had the nerve to tell me I could spray a sample of the perfume on a card & I said I rather spray myself Thank you. Coming from California & that being my 1st time in Rue21 @ that outlet it was a awful experience??
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June 2021 by renita linear
I recently shopped there with a friend the day before Mother's day. Alicia was so helpful and kind. Julissa was my cashier she was equally as helpful as Alicia. Thank you ladies. The supervisor was great as well.
