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April 2024 by Elysabeth Brooks
Found so many cute outfits here! Wonderful staff, awesome clothes!
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March 2024 by Vicki A
Good service. Small store. Items ordered online were complete and correct.
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February 2024 by Yonnie P
What a fantastic experience!! The staff were phenomenal! They helped me and my sister pick our outfits for a special occasion and treated us like royalty!!
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December 2023 by Marnie Diston
I freaking love Torrid. The employees are super helpful, the sales are great, clearance section usually has some good stuff. This particular location seems to have less clearance items (especially underclothes) than the other Torrid I have been to, but that isn't this locations fault it any way.
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August 2023 by Amy D
** the district manager is a very nice person and we had the opportunity to talk about this staff member's behavior and how they will be recoaching her regarding race sensitivity and how to offer quality customer service.I am absolutely appalled by the way I was treated in this store today.I have tried shopping here on two prior occasions and I am always treated with disregard and disrespect by the same employee every time. Usually I'm just ignored because they're having personal conversations with others on the floor or I'm talked to in a tone like I'm bothering her, she never offers customer service and she usually watches me while I shop but today crossed a line.I came in to shop for an event I had on Saturday June 9th and I was greeted by this employee, who I assume is the manager or assistant manager with a "what can I do for you"? From the cash desk. I paused and said I'm just looking for clothes and she replied with an ".....ok" and went back to her conversation with a woman at the cash desk and I continued on my way. By the time I got half way through the store she had left the front cash desk to escort the other lady out and then closed the front gate half way which made me really uncomfortable. The gate wasn't closed when it was just three white women in the store together. I continued on and asked a different employee a question and then I called my husband to come to the store because I felt uncomfortable being the only customer and the gate being half way down and neither of the staff were offering to help or give me any assistance. When my husband arrived I gave him my items and said thanks I really needed the help because I got zero customer service from either employee the entire time I was in there. After I selected a few more things I asked to try the items on and was told No. She looked at her colleague and said No they're closed. There's no sign or notice saying they (the fitting rooms) are closed. There was silence for a moment while my husband and I just looked at each other in disbelief. It's 7pm when your hours say you close at 8, why would the fitting rooms be closed? You're telling me that sales were made all day without anyone trying anything on? Weird, but ok whatever. The two employees watched me shop for at least 15 minutes while I grabbed at least a dozen items and they said nothing about the fitting rooms not being available at any time while I was shopping or when I arrived. To be honest neither employee said anything to me at all while I was there outside of a rude greeting and answering my one question. So I placed all the stuff on the counter and left. While leaving the woman said "have a nice day" in mocking tone and I returned the sentiment with the same energy.This experience was shocking to my husband as things like this don't usually happen in front of him and that's also another reason I called him into the store so that hopefully something like this wouldn't happen but also to show him that this does happen to people in real life and that it's extremely damaging to those people.Every time I'm in this location I get the exact same energy from this employee and I've had enough. It is wild to me that people like this get away with treating customers in this manor and continuously lose their company money from self respecting people walking away from sales. I left this store in tears as I have never been so blatantly treated like less than in my life. I have also not received a reply from the company regarding this situation and the two other times that this employee has been less than professional.Hire better people, Torrid
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August 2023 by aria
we went here to get my sister fitted for a bra. at first, they told her she was a 32, didn't say the cup size, and us to victoria's secret. we went there and they said she was a 36G, and that torrid should carry that size and that victoria's secret only carried it online. so we went all the way back to torrid, and told them about the sizing. they gave my sister like 6 different bras to try, and she finally found one that was 38DDD that fit her. we are still going to go online to find her a bra from victoria's secret thats 36G, though.
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August 2023 by Rikki Fortenberry
Visited on 8/12 to find some jeans and a birthday gift for myself. The ladies here are so kind and the customer service has been great anytime I’ve shopped in.
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June 2023 by Brian Hammer
People were great had cool products
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June 2023 by Olivia Milbradt
The lovely sales associate, Candy, helped me pick out the perfect strapless bra for prom and it lasted all night and I didn’t have to adjust it once! Not only was she incredibly sweet but she knows her stuff. I’m kind of a middle size and can’t find a lot of well fitting bras but she fixed me right up. So happy to have someone like her in there who really seems to enjoy her job and helping people. :)
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February 2023 by Mariah Sanchez
Honestly the most friendly environment! I felt so safe there with the staff, they have fans that you can control in the dressing room! It really helps with the sweats and nerves when trying things on. I wish I could stay all day, the staff was so kind. Highly recommended and my favorite Torrid <3
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January 2023 by Helen Hixon
The ladies at torrid are so awesome!The best fashionable clothes on the market.
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October 2022 by V Evert (Vica)
Stylish clothes that are very good quality. Plus they/thems and girls love it here.
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September 2022 by Sandra Phillips
Not a very good place for larger women. The clothing selection was horrible your better off ordering on line
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August 2022 by Tihane Kelley
Great customer service and beautiful selections on clothing.
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July 2022 by AMANDA NICHOLS
The store is very clean and organized. Has all sizes needed if not on hand they will order. Girls are amazing!
