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July 2023 by Jake Legas
For whatever reason, Google doesn't want to update that this is closed. Even though I have submitted it 3 times to edit this listing for like over a month. It's been closed now for a while, and there are holes in the roof like it was from a fire. Google needs to show this place as closed.
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July 2023 by shaun ripley
This location is permanently closed
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July 2023 by Cory Thompson
Very efficient and friendly
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January 2023 by M Lynn
This location is so under staffed, the young professional gentleman managing this store is there 7 days a week 13 hours a day but still continues to work his hardest and providing above and beyond acceptable customer service while being a great manager to his employees. These people at this store deserve a huge reward especially that hard working young man! Way to go 917!
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September 2022 by Race Davis
We've rented from here multiple times in the past couple years. The couple times prior to today, my wife or mother in law picked up the trucks we reserved and dropped off without any hassle, issue or headache. Today I happened to pick up the reserved truck for a smaller move with just my brother and I. The 2 ladies working were an absolute pleasure during pickup, and made things super clear, straightforward and easy. Drop off was very smooth and the cost was very fair.I wouldn't bother to write this review if it wasn't for their awesome staff, even though they'd still deserve a 5 star if they had no personality and got me what I needed as easily as they did.
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July 2022 by Jake Luna
Don't use the excuse "someone ripped out sign stating out of propane" print another and post it! It's easy.
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July 2022 by Jamie Watson
Very frustrated - confirmed a truck at this site, had a confirmation and everything. Then was told day of that it was at a different location and it was way smaller. Not sure why they would confirm something they don’t have available?
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July 2022 by JESSICA ZUANICH
Trying to pay for storage has been the toughest process I have ever seen. Seems not many employees can do simple tasks like change a card on 2 storage units and not just one. Took months.
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June 2022 by Amy Smith
This by far has a amazing staff. Ever time I go into the place they always greet me. Never no attitude always friendly . I went in there a couple times and I was having a bad day . The staff made my day better they don't judge you or make you feel worse then you already do they don't look at me crazy like my experience with other places like this I just want to tell them thank you and this store gets 5 stars from me
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May 2022 by Jen J.
Calling and getting a reservation was easy but you shouldn't advertise that hitches can be done 7 days a week if you can't have anyone working there to do it unless they were just lazy. Bad for business!
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July 2021 by H Q
Changed my reservation without contacting me, opened the store 20 minutes late (while multiple families waited outside, greasy handprints on my steering wheel when I picked it up, and employees were all rude (besides the polite man I handed the keys over to when I dropped the vehicle off).
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July 2021 by Alauna Renae
Not calling a customer when they make the reservation 3 weeks prior to tell them you can't accommodate.....
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July 2021 by Love people Alexander
A big TEN THUMBS UP to the two young ladies reps at the uhaul 917 auburn way s.. Their system was down, but not their customer service, our truck went totally dead, and one of the young ladies follow us back to the truck helped us get everything done! We are a senior citizen couple, and she never looked bothered or upset!! Wow, you guys have a great couple of reps working there, and please give them a big THANK YOU AND BLESSINGS from the Alexander’s.
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July 2021 by Jen Henry
Megan K was super amazing. She helped get everything together that was needed. And went above and beyond.
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June 2021 by Jahreenit P.
If i can give this place a zero star I would . customer service is horrible . only reason why I go is to refill the propane tank & it's convenient, nearby . But, it'll be my last time going. Service is in between bad and worse. Employees have bad attitude, act as if we are bothering them, when we are providing them business. don't waste your time and just go else where .
