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October 2024 by Leslie Serebryakova
Came in for a scheduled Clary Care appointment, Jonathan and the service team were great, providing fast and friendly service.
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October 2024 by Jung Chang
No hassle easy and quick service super happy with Auburn VW staffs.
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September 2024 by debbie boodell
Very polite and efficient.
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September 2024 by Isaac Gribben
Great experience at the service center. Josh was very welcoming and helpful. The service was completed without issue.
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September 2024 by Amber Raftery
I will never take my car back to Bud Clary VW. So many things went wrong and I now understand why other VW locations are booked several weeks out but this place could get me in quickly. Communication was terrible. The service manager refused to speak with me, even after I had been trying for over 2 hours to get a status update. None of the quoted numbers matched. I ended up paying almost $30 more than what they told me because I used a credit card to pay. Even then, the prices on the quote didn’t match what I ultimately paid. My service rep was rude, when I actually did get to her. Apparently she was in training most of the day and nobody else in service was able (or willing) to help. Why would you give someone in training clients if they are not going to be able to help them all day? Truly the most frustrating experience.
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September 2024 by Deanna Davies
Very good good customer service
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September 2024 by Matt Foster
Rachel was very kind and helpful. She told me approximately how long the service would take, and was right on the money. I will be coming back with any future service issues or scheduled maintenance. Thank you Bud Clary Auburn Volkswagen Service Center for a pleasant experience!
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September 2024 by Eduardo Rodas
A very friendly place, Rachel at the front desk was very helpful and kind! Very happy and satisfied with the service I received.
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September 2024 by Debbie Fain
Best experience I've had with a service center. Joshua was friendly, explained the costs, what needed to be done and what didn't need to be done. Work was done in a timely manner and I was notified of changes. Great working with him.
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September 2024 by Don Shim
Joshua was great!! Very thorough and communicative.
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September 2024 by Wing Tong
it is a nice place to have my VW service.Nice people too.
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September 2024 by Nancy Beard
Routine oil change. Always professional and friendly service.Joshua was helpful with questions I had regarding my VW 2015 Passat.
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September 2024 by Stewart Shelton
Excellent customer service!!
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September 2024 by Kenneth Thurlow
Quick and easy recall fix
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September 2024 by kIkOmAnStEr 81
Joshua was really helpful with my visit and make it an easy one. Looking forward to my next visit. Thank you and your team who worked on my oil change. I was in and out in an hour, very efficient! They are a VW dealer service but was able to work on my Subaru since I signed up for their BudClary (store) Care Special.
