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9:30AM - 5:30PM
9300 Sportsman Club Rd NE, Bainbridge Island
Truck Rentals
“I read a bad review on this location but my experience was the exact opposite. I couldn’t ask for nicer people to deal with!
You do a great job and are always available when I need a rental. My experience was great. The lady at the rental counter was very nice and accommodating. The van was exactly what we needed to pick up some cabinets and a countertop.”
“Super clean. Nice management. Access hours til 10pm. 10th day of month grace period.
2024 Update: Still here!! I've had additional units, changed units...the place is always clean, staff is always personable and willing to work with you to meet your needs.”
“Pacific Storage has been absolutely wonderful! The staff here are some of the friendliest and most helpful people I’ve ever met. Diane, in particular, went above and beyond for us — always checking in, following up, and making sure everything was taken care of (even when my mom couldn’t quite get the storage unit locked correctly). She never made us feel like a bother and was so patient and proactive.
Every time we stopped by, the whole team was welcoming and ready to help with whatever we needed. It’s rare to find a business that combines great service with genuinely kind people, but Pacific Storage nails it.
I wouldn’t hesitate to use them again in the future - thank you, Pacific Storage, for making what could have been a stressful experience so easy and pleasant!”
“This UHAUL operation is very well managed. Awesome communication. Quick service. Great vehicle. Easy turn in. I wish every UHAUL location were managed this well. The UHAUL employees here are fantastic ambassadors for the UHAUL trademark! It is obvious their main goal is to provide outstanding customer service.”
“The pick up truck I rented was in great condition and obviously well-maintained. The gal at the desk was helpful and friendly! Will definitely use them again, I will recommend to my friends.”
“Location was great, but the U-haul overall was frustrating. My pick-up location was changed twice, the last time the night before, and each time further away. Considering I have to pay by the mile that is a horrible business model. It doesn't make sense that a truck is available when I make the rental weeks in advance and the company can't manage the fleet well enough to provide a better customer experience.”
“They we great! The lady at the desk was very friendly and helpful, we ordered online and filled out the paper work so no waiting when we arrived for pick up. We were able to just drop it off late and put the keys in the box soooo easy!”
“EXCELLENT SERVICE! I needed to rent an automotive trailer to tow a non-running car. I could not have asked for a better experience. The lady was super helpful in answering all my questions and reserving the trailer for me. It only cost $54 (before taxes), for a 24 hr period, super affordable. The gentleman was just as helpful. He inspected my truck and my hitch receiver. I had an adjustable hitch i bought used, and he cut off the old lock for free. They also ended up lending me a hitch, which was also free. If i ever need another uhaul, I will definitely return to this location.”
“Karla is an absolute superstar! Today i rented a truck from this location. My time for pickup was towards the end of the store's hours and i was running behind schedule. When i walked up, staff was leaving and had already locked up for the night. Karla saw me walk up to the door and answered with a smile asking for what I needed. She swiftly invited me in to help me out. She was kind, professional and efficient. It seems rare to see someone go over the top to help someone like this and Karla's demeanor was extremely refreshing. I will be sure to use this location for all moving needs from now on!”
“The 303 location was incredible. The service was amazing. They were so patient with my many reservation changes. They were quick checking me out and checking me in.”
“We have used this UHaul location 3 times and have had a very good experience each time. The staff is friendly, helpful and knowledgeable. For us, it's been one of the best UHaul locations that we have used.”
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“Becky Cheyney was an absolute delight to work with -- warm, patient, incredibly efficient and helpful as well as welcoming. A real asset. She can answer any question and is happy to show you how things work by walking you through. The facility is neat as a pin, and even the smaller units are tall and can certainly hold a lot. Lots of security, reasonable prices and so nice that they are community and customer oriented. Very efficient with paperwork and clear with explanations. Would highly recommend!”