Rite Aid is a drug store chain known for its pharmacies and health and wellness products. Customers appreciate the friendly staff and the clean, well-maintained store. Reviews highlight the excellent service provided by the pharmacist, who takes the time to know customers and ensure their needs are met. Many customers express gratitude for the help received, especially during challenging times, such as when prescriptions need urgent attention. However, some reviews mention the store is often understaffed, leading to long wait times at checkout. The new rewards program has also drawn criticism for being complicated, as customers find it easier to access rewards through simpler systems used by competitors. Despite these challenges, the staff is recognized for their positivity and dedication, especially during the pandemic, showing a commitment to accommodate customers as best as they can. Overall, Rite Aid offers a good shopping experience with average prices and a reliable pharmacy, making it a preferred choice for many customers on the island.
Jason is the best! Very friendly and helpful every time I come in.
October 2023
I find the staff very helpful and polite. I recently switched from Walgreens to Rite Aid because I found Walgreens to be anything but helpful or polite.
May 2023
Great pharmacy, and helpful staff. Always a positive experience.