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February 2024 by Samantha Z.
If I could leave zero stars, I would. I shop at the store all the time, and will likely not shop here in the future. I have experienced one too many bad Customer Service experiences. I tried to have some balloons I ordered online filled up with helium for my son's birthday and the assistant night manager was called over to assist in finding a code for the helium. When they couldn't find the code, she decided that I should be charged full price as if I was buying a balloon from the store just for the helium. Then she went on to tell me that there was a helium shortage and that I can buy them or not. Luckily, the lady who was filling in in the floral department was really kind and encouraged me not to fill up my balloons, but instead come back the next day when one of the real managers are in, that would know where that code is and if that was even the correct dollar amount that they were going to charge me. For context filling up six balloons was going to be over $55. Horrible customer service shop somewhere else I strongly encourage you. I went over to Fred Meyer's and filled my balloons for $10.
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March 2023 by Rue A.
I come here mostly for the pharmacy. I came in 3/16 at 6pm. All of the staff were so friendly and patient with me. I have had a name change, so the system was not registering me. Then found out that my health insurance was bought out by another company (I had no idea). The entire time they were doing their due diligence, making sure I was taken care of. This is one of the best experiences I had here and I'm very thankful for their patience with me.
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December 2022 by Gerry Kleidosty
A big shout out to the young man who was overseeing the self check out terminals on 12/28/22 at around 7:45 pm. I forgot my extra cash at the terminal I used to check out. He tracked me down as I was going to my vehicle in the parking lot to give me my cash I forgot at the terminal. Thank you very much for looking out for your customers!!! I’ve shopped here for many years and will continue to for many years….
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May 2022 by Enrique Gutiérrez Arzate
I remember the Monopoly
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May 2022 by Michelle Marie
Worked here for over two years. WORST job I’ve EVER had! Super toxic management and overall sh_tty work environment. You would think that because they’re apart of the union that it would make things better, but quit the opposite.
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November 2021 by Tony Cain
Safeway in Battle Ground WA is the best most honest store I have ever gone to in 65 years! Lost my wallet, and guess who saved it? Ashley at customer service, thank you sweetheart, your the best! EVER! They should give you a super bonus for the holidays! Thank you!
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November 2021 by Glenda H.
The produce department never disappoints here lately. I am slowing converting my business all back to this store (inpite of their higher prices). Today I was checked out by Logan W per my ticket. He was very friendly and courteous the entire transaction. And patient I might add with a customer in from of me that questioned everything, why their EBT food card would not pay for party supplies, etc. If their prices were more reasonable, they would of had a 5 star rating.
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October 2021 by Tiffany R.
Always very friendly Has what I need, if not I call I'm advance to make sure Great prices Clean
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October 2021 by Neil C.
Most of my experiences at Safeway Battle Ground have been mediocre. No real reason to write a review until now, where I was treated with disrespect by the gentleman manning the self-checkout station on 10/10/21 at approximately 7:30 pm. I arrived with my wife to pick up a bottle of wine to go with the takeout we had just ordered. We left the house, with her not bringing her purse, because I was driving, and there was no real reason for her to bring her wallet. When we went to checkout, the self checkout attendant checked my ID, which was not an issue, and has never been a problem. I promptly showed him my ID (I am well over the age of 21). No issue. He then requested to check my wife's ID (also well over the age of 21). My wife and I have been together for almost three years and this has never happened when buying wine at a grocery store, they have ever only checked one of our IDs. When she said she did not have it, he refused service to us. At the same time there was another gentleman accompanied by a younger woman who was buying a bottle of Whiskey. This same attendant did not check the young woman's ID. When I asked to talk to a manager, the manager stated that it was company policy, but I brought up the fact that a parent (who can appear younger than 30 per their policy) can walk in with a teenage child and not have an issue, but when I am with my wife, who did not bring her ID, I am refused service. The attendant and the Manager were not pleasant and incredibly rude to my wife, especially the attendant.This may be company policy, but you should train your employees to have a little discretion and critical thinking ability to rationalize why they are doing what they are doing. Went to Fred Meyer with my wife 5 minutes later, bought the same bottle of wine, walked through the checkout with her and it was no issue, because most people have discernment. Also this is not the first time my wife has not had her ID at Safeway, this is just the only time they decided to make such a big deal about it.
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February 2021 by Michael F.
Run of the mill grocery store. Staff throughout and cashiers very friendly. Three stars because the staff at the deli acted like they hated their life when I asked for deli meat. I was going to get two meats and one cheese, ended up being done after the first meat when the staff dropped the pastrami on the counter, said "have a nice day", and walked back behind the wall as to not be bothered.
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February 2021 by Jason V.
Of all the Safeways I frequent (generally reluctantly), this one I have had the least problems with. It's always been staffed well enough, stock levels are maintained appropriately (never had something be sold out, which happens at basically every other Safeway), and the employees are generally very friendly and helpful - particularly those assisting at the self-checkout. Seems like I can't ever leave without having a chat with one of the guys checking IDs and resolving issues with us unpaid cashiers. If I have a party, picnic or other special event in or around Battle Ground, I can virtually guarantee that I'll be stopping at this Safeway along the way, as its convenient location, friendly staff and operational consistency make it stand out amongst its brethren.
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April 2020 by Kathy Sandel
Enjoyable and we trained staff
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April 2020 by Kris N.
My sister went to this Safeway to get me some soup since I was sick while caring for both my grandchildren. She bought 2 containers of Baked Potato soup from the deli. I ate one and was in the bathroom all night in addition to my migraine. Checked the container, it was 37 days expired. Migraine w/diarrhea and vomiting, Josh Martian the manager was no help and hung up on me
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November 2019 by Allan P.
What?! Reviewing a safeway?! Yes, I love this Safeway so much that I have to review them. Some people don't get it, but when you're a member it comes with so many perks. So, if you haven't signed up yet, then do it now! The staff is what really makes me enjoy this particular Safeway. Really personable staff and always helpful. Definitely invited to the cookout.
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October 2019 by ClairAnnette Spicer
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