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March 2024 by Zulma B.
Today around 6pm I went in for help. Horrible service I was made to feel like I was stupid. All I was asking to transfer everything to my old phone to my new phone. I was told very rudely "this is going to take an 1hr+. I'm not touching your phone, you will be"! I did everything I was told every step of the way. I was belittled for not knowing how to transfer my phone over. It was a male, so if you want to be treated like trash you should go. Horrible place, thanks for the service!
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February 2024 by GoldenHawk Ancient Powers
Anthony gave me excellent service checked into everything I needed done, I had had a death in the family and he too care of everything very quickly and really went the extra mile for me. Appreciated it very much.
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February 2024 by Kathryn Orozco
Went into T-mobile in battle ground today 2/20/24 was greeted my Kevin and Anthony, my boyfriend was looking for a new phone (specifically the IPhone 15 pro max) because his broke today and he needed it for work, unfortunately they didn’t have any in stock, however Kevin went above and beyond and started calling around asking if other stores had any in stock. Which coming from cell phone sales I personally know it’s like shark infested waters any time a sale is in question, however Kevin was being kind enough to pass the sale along to someone else because he could sympathize with our situation. Hazel dell location said they did have the phone we were looking for over the phone, racing against the clock closely approach closing time we finally make it there and to which they said they had just sold it or had it on hold for someone else ( also coming from sales I know that is not allowed ) so we quickly went back to the battle ground location after calling and saying we’re coming back for a different phone. When we arrived Kevin and Anthony were quick to come to our rescue in helping us get a new phone to even go above and beyond and staying almost 1/2 hour after closing to ensure we were all set. Kevin and Anthony really went to bat to ensure our satisfaction and we cannot wait to tell our friends and family to go see Kevin and Anthony and Battle Ground T-Mobile knowing that they will be in the best hands and will enjoy good conversations and laughs as they make something as daunting as getting a new phone more enjoyable. Cannot stress this enough how fantastic they were.
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February 2024 by Sebrina Mills
Came in to upgrade one of our phones. Previously on other cell providers they are pushy on getting the new models and lack system to be efficient. Anthony at T-Mobile was the complete opposite, such a breath of fresh air. Anthony was kind, went over all the questions we asked, gave us insight and was not pushy for us to get something we didn’t want. Definitely will return when we need another new phone to the BG location.
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February 2024 by Cecilia Townsend
Anthony T-Mobile in Battle Ground has great customer service!!!
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February 2024 by Jay Gutierrez
Anthony did a good job setting up a new phone on a free line on my account for me. Quick and easy!
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February 2024 by M Shanks
I was helped by Jada and was so glad. She was so helpful and knowledgeable. She made my day as a result of her knowledge and experience. Really easy to ask questions as well and very patient!
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February 2024 by Josef Hernandez
Anthony was a great help and helped me resolve a problem I had and I came out with a new apple watch, He is very awesome and professional.
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February 2024 by Austin Salle
The staff was a great help and was working hard to help out many people at one time. James the manager was doing great by helping multiple people on multiple different accounts. Jada was very helpful and knowledgeable on the services they provide and helped me switch over from my previous cellular service. So glad I switched and I’m happy with the service this location provided!
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February 2024 by Terry Davis
Female was rude to my wife when she went in on January 11th around 1 pm. My wife took my samsung watch in because it will not stay charged for more than a couple of hours. We have spent a lot of money at T-Mobile and don't appreciate bad service especially by rude employees.
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January 2024 by Luis Ruge
Great customer service.
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December 2023 by Jace Detweiler
James is really knowledgeable and super helpfull
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October 2023 by Melinda S.
James was super helpful! Optimized our plan and coverage when we wanted to upgrade our phones.
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September 2023 by Alex The conquerer
Awful service went in at 630 pm and was told they are closing in 15 minutes, though the sign says open till eight. The phone we wanted to purchase was "out of stock" even though the website said it was in stock. Just terrible
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September 2023 by Jack Rabin
The store wasn't even open when we stopped by shortly after 10am today. Should update the hours so people don't drive here for no reason...
