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May 2023 by Paulina O.
Friday 5:30 pm 1 teller is ridiculously poor planning and an affront to customers. I waited as first in line for over ten minutes for teller, Linda Sanchez, to complete a simple check deposit. The assistant manager or head teller saw the line growing and just ignored us.
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July 2020 by Dreann N.
The staff are trying their best to accommodate customers and are always courteous and helpful but lines are often long, closure of a nearby US bank (supposedly for a limited time but has been months) increases this branch site wait times and they are down to ridiculous limited hours of 11-4pm. C''mon US bank...step up to support your staff and customers.
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June 2018 by Heidi N.
I love everyone at the Albertsons branch. Everyone has amazing customer service even when dealing with angry customers. This branch is so busy all the time but each member takes his or her time to give the customer what he or she needs. Bigs thanks US bank !!!!
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March 2018 by Emily J.
This us bank has outstandingly the worst customer service I have ever experienced. I honestly have no clue how the branch "manager" Eddie Wong even came about to have that position. He was the rudest most unprofessional person I've ever encountered behind the counter at any establishment let alone at a bank. when I asked to speak to HIS manager, he personally called me back, not to apologize mind you, but to argue with me on how he didn't do anything wrong and even laughed at me over the phone while I explained why I was upset. Which honestly felt like harassment. Ive been trying to get a hold of his manager with no avail and just decided to close my accounts with US bank because it's obvious they have no consideration for their customers and I honestly haven't regretted it. If you want to be treated with respect and want a place that will value you, your time, and your money avoid the US bank like the plague, especially this one.
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October 2015 by Zhi H.
This is a great U.S. Bank and usually have no problems here. It is located inside the Albertson grocery store. The hours are great; open later than most and seven days a week. Its a pretty standard bank but smaller than most because of the location. There are only three teller windows and only full when its busy like Fridays, or beginning/end of the month. So avoid those days or you will be standing in line. Only had one rude encounter one time, but other than that they are pretty nice. It is convenient to come here and shop at the same time. Overall, its a standard bank on the smaller size but still provide you with decent service.
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February 2009 by Chuck S.
This bank branch is in Albertson's food store. They are open late during the week and open on weekends.
