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August 2025 by Adam Buchanan
Last time I was in, the lady was super helpful....and kind, thank you! Sorry but it was a while ago, I don't recall her name....was just looking for the hours today of the post office and noticed the high rate of unfavorable reviews....so here is a positive one! And PS - some customers can be incredibly difficult.....two sides to every story!
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July 2025 by Jesse Debartolo
You them for the smallest favor that requires them to lift a finger and they will roll their eyes and pout. These are the rudest public employees I've ever dealt with in my life. I'll be shopping with ups and FedEx from now on
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June 2025 by Joshua G
The most rude people I have ever met. The are not helpful at all. Over a month for a rekey on the box? Really?
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June 2025 by Ellie Rogers
I really hesitate to leave bad reviews but my experience here was absolutely awful. I was sending a package through eBay and noticed there wasn’t enough postage and asked to pay the difference or pay for a new label so there was enough postage. The employee was extremely in a tizzy about it. She would not allow me to pay for another label because “you did it online and there’s nothing I can do” while rolling her eyes in annoyance at me. I was trying to do the right thing and not skimp on postage but I guess that was the wrong thing to do. I tried to explain it was through eBay and she kept cutting me off and correcting me, when all I was trying to do was clarify.
I asked her if she treats all the customers this way, to which she responded, “only the ones like you”. I told her I wasn’t being rude to which she responded to have a better day as if I was the nasty one! It was extremely unprofessional to say the least. I thought Ridgefield was bad, but I will not be back. It was only ten o clock when I went in, so I feel bad for the people coming in for the rest of the day. What a horrible way to start your day.
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May 2025 by Doug Houser
Awful service rude and disrespectful. USPS needs to clean house. Get people that want to work and take of customers.
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April 2025 by Teri Baker
I wish I could give a ZERO rating. Tgis us not the first issue I've had with the BG USPS Zoffice, but the same results.
This time my medications were misdelivered. When I went to the Battle Ground USPS to very nicely inquire, I was told the package
was delivered to my mailbox. I assured them it was not and after a little more research they printed a photo of the mailbox and address. Surprise surprise, it wasn't mine! I was told the carrier would go get the package, contact me (they took my name and number) and then redeliver. Almost a week later and still not a peep from the post office.
Fortunately, the nice people who received my package of medications (more than a mile away), drove it to my house and personally delivered the package a couple of days later.
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March 2025 by peyton parker
Waste of time to even try. You’re better off sending something on your own from your house. Or go to any other post office in Vancouver. It’s worth the drive considering I like out in the boonies of battleground.
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March 2025 by Alex
Very thorough and helpful passport application with 22 days delivery_ start to finish_ without Expedited Delivery fees! Always attentive & consistent services. Reliable prepaid shipping service!
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March 2025 by Cassidy Rayne
Don’t go to this location at all, especially for passports. The man who was supposed to help us has us standing there for 12 mins, proceeded to tell us there is only 3 minutes of our appointment left. He berated us in front of our 2 year old and other customers for 2 minutes of that time and then when I said we would leave he acted like he would help us and then told us to essentially get lost. We will be going to a different location and waiting a full month to get my son’s passport because of this horrible man. Avoid this place. Absolutely jerk.
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February 2025 by Chris Fosburg
Have lived in battleground for years and never had any major issues here. I've seen plenty of people treating the workers terrible when I come. It's disgusting the way people act so entitled at a post office. In my experience they treat you the way you treat them
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February 2025 by Ketti Schulenberg
I honestly think the employee enjoyed telling me and five other families he refused to take any more walk-in passport appointments thirty minutes into the one-hour window to do this three days per week. It’s not our fault your appointments are booked a month out!!!
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February 2025 by Ryan Brand
Just had the absolute worst experience getting my daughter’s passport at Battleground USPS. The worker Icka was beyond rude. To everyone. Not just us, there were 5 other people that were upset about how she behaved and you couldn’t say anything or she threatened to not help you get a passport. We had no choice but to do a walk in as the website kept glitching to make an appointment. I tried 8 times. She refused to accept my daughter’s permit and threatened us when we questioned it. She argued we were wrong when the info is all right there on the website showing she was incorrect. Anytime we tried to say anything again she would threaten to not help. I stood there quietly letting her do her stuff and she got antagonists asking me “is there a problem” I repeated multiple times I just am trying to get my daughters passport. She wouldn’t let up. She wanted you to bow down. I finally said ma’am I know we are at your mercy right now. Can you please just get this done.
At this point I’m very concerned if she is going to actually mail the passport stuff off, and I just paid $243 for every rung. She even demanded I pay and I was like I just paid. She had our money order in her hand. She was like “oh yea”
When I went to leave I asked for her name because her badge was nicely covered. I could tell she was pissed because I waited to ask for it until after all was said and done. But that’s why I’m worried now if she will actually send it off. I see so many bad reviews on here in this thread. If you are reading this and have the same experience. Don’t just leave a review. You can report to the OIG. They will do an investigation.
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January 2025 by Aredha Abunawwas
I love local US post office in any local city and community. However, the Battle Ground US Post with less trained staff and Staff doesn’t seem care nor capable to help or be able to deliver on time or recognize local addresses in the community. That’s why these people are underpaid and most of them don’t care about the service. If you ask most of the employees at the post offices. They will tell UPS, FeDX and other carriers services they get paid better than the postal service.
That’s the postal service management that don’t care about who they hire or train. For the management folks, bodies is all they need.
I would hope the upper management would care about the local community. Because the post office is a critical place for so many reasons.
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January 2025 by Ilya Shkuratkov
Living at Battle Ground almost 1 yr 8 months. Receiving a lot of postage and parcels, I believe there were about 3 wrongly delivered parcels all this time. All were recovered or sent to proper home. The office is also helpful when requesting information about other services, and take time to give the customer full attention even when there is long line of people. Feels like they may be understaffed, but I believe they are doing great job with what they got, thank you for your service.
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December 2024 by Walter Moore
This post office SUCKS
there is a sign that states you can pick up mail from you box after 11
So I wait till 12 to drive a half hour to get there as I had a package delivered yesterday and they wouldn't go out back and find it so had to wait until today to get it
And what do you know
They had just started putting packages in boxes and still haven't got any keys to the boxes
This is not the first time I've had issues
They lost several packages of mine in the last two years
Including a $500 dollar instant water heater and more recently a sun visor for my disabled girlfriend who has severe light sensitivity
I'm not sure about anyone else but in the last year and a half this post office has gone downhill and customer service has declined
twice as fast
