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April 2023 by Cory Pierce
My 84 year old mother's yard had a pool of water that was getting bigger and bigger. I called Waterways on a Sat. and Kel answered the 24 hour need call. He was so very very nice and helpful. He told me about a couple of ideas to check and I did. We were able to shut off the water and avoid more of the cost of wasted water and were able to identify that the leak was not coming from inside the house, it was out in the yard. The city came out and said it wasn't their problem. Kel came out on Monday and fixed it. He also went under the house to double inspect. I had called at least 10 different plumbers, even those with 24 emergency service listed and Waterways was the only one to answer their phone on the weekend. My mom has had them come out to her house for other unrelated jobs and they have always been so professional and kind. I will always use them in the future! Thank You!Service: Plumbing leak detection
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March 2023 by Gina Ballard
This company is absolutely the best! I was having a plumbing emergency and called Waterways because I needed a second opinion. Another plumbing company left me with broken toilets and no water to my home. Then expected me to wait a week for service as well as pay over $1000 just to replace a valve and unclog my toilets. Im so glad I called Waterways, Jake and Allen came to my home. They got right to work and in less than a hour fixed 2 toilets, replaced a valve, and got the water turned back on. Also, they inspected what the the other company said needed fixed in order to turn the water on. Turns out, that wasn't necessary and the other company was trying to rip me off. I am extremely impressed with their work. They literally saved my day, my week.. and saved me hundreds, if not thousands of dollars. Jake and Allen are honest, professional and do quality work. I highly recommend Waterways for all your plumbing needs.Services: Toilet repair
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February 2023 by Delilah J.
Fantastic! Can't recommend them highly enough. My hybrid tankless water heater was giving me trouble. I had tried two other plumbing companies, and both were terrible, verging on crooked. But Waterways actually came in $100 under their estimate (because the job took less time than planned). They also give a 10% senior discount. Starting with Laura and Amy in the office, they were a pleasure to deal with. Friendly, professional, helpful, patient. As an older retiree, I had to ask Laura the same questions more than once, and she was so kind. The plumbers came today, Branden & Jim. Again, so pleased with them. They did everything right: they were friendly but professional, obviously knew what they were doing, and were willing to explain and answer my questions. Waterways is the best; don't bother looking for any other plumbing company.
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February 2023 by John Peake
They are prompt courteous professional and very good at what they do I would recommend them to anyone.Service: Sewer cleaning
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January 2023 by Heidi Weber
Punctual, professional, got the job done in a short time, zero complaints! I had a new utility sink installed in the garage which required new supply and drain lines. The guys were great!
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January 2023 by Gregory Davis
No one wants to be in a situation where they have to call a plumber, but I will be using these guys every time I need help! Kells and Noah showed up, were extremely professional, friendly, and got to work addressing the issue right away. Before I knew it, they had cleaned their work area and were out the door. To top it all off, the cost was not outrageous. Best plumbing experience I have ever had! Next time I need the help of a pro, these are the guys I will be calling! Thank you for the fantastic service!Service: Plumbing leak repair
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December 2022 by Joe Meyer
I have used Waterways on multiple occasions and have always been very happy with their work. Most recently they were resolving a small issue under the kitchen sink, while there they found two more problems and resolved them both. These were things I was not even aware of. They will remain my go to option for all plumbing issues.Service: Toilet repair
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November 2022 by Mychael Jones
I called waterways and spoke with Laura early in the morning. In short order, and I mean quick, Brandon and Connor were at my house and resolved the leak between my well and holding tank. And just like that, my day was off to a bang!I cannot possibly recommend Waterways enough! From the first phone call to the final payment, I was 100% satisfied. They are a great organization that offers their services for a very reasonable price!Thanks again, Laura, Brandon and Connor, along with all who make Waterways THAT GOOD!Sincerely,Mark Jones
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November 2022 by sheilaalauddin
These guys are the best! Friendly, and always take the time to do the job correctly. They clean up their work space and are considerate about your home.Special shout outs to Kirt, James and Alan.You cannot find better plumbers.Services: Garbage disposal installation
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November 2022 by Kathy Kiwala
I had to turn my water off due to a serious leak (old rusty metal pipes, ugh) in my main water line to my house. Laura at WaterWays scheduled a team of technicians to come out the next day to do an estimate AND (surprise for me) they tried to do a temp fix so I could have water while waiting for a repair. Unfortunately, the problem was too big for a temp fix, but fortunately they were able to schedule me in the following week. Both teams of techs were fantastic--they know their stuff and were able to get it fixed. Answered all my questions and were polite and professional throughout the whole project. Kudos to Laura, Brandon & Kell & Noah. I highly recommend WaterWays.Service: Plumbing pipe repair
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September 2022 by Nels K.
Awesome service my problems were resolved quickly by the very knowledgeable technicians.
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August 2022 by We Love Our Ragdolls
Waterways Plumbing was able to get to us same day when we had a water emergency. They were quick, efficient, and solved the problem without over charging. Highly recommend!
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February 2022 by Hil P
Waterways did a fantastic job on our bathroom addition. Best price, always on time and very professional. We changed our mind in the middle and they handled it like pros. Highly recommend.Services: Shower installation
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February 2022 by Matt Johnson
The entire Waterways team is responsive, accurate, and professional. They show up when they say they will and they get the job done. It's a pleasure to work with Waterways!Services: Drain cleaning
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September 2021 by Ute Gensler
This is the second time I had their technicians out. What a great group of people. I had all our water shut off valves in the house changed to something more user friendly. Great price, great job. I am a happy customer. My daughter has used this company as well and said the same.
