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January 2024 by Han Ryu
Best out of Best service!Nathan helped me out on getting international driving permit. He was not only made the process fast but also he made the whole process comfortable and warm. I appreciate for your kindness and positive smile. I will come back again if i need anything from AAA.
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January 2024 by B S.
Please do yourself a favor and do NOT sign up for their roadside assistance program. You pay for the service and then when you need service they don't have the staff/resources to help you so they leave you sitting in your car waiting for literally hours. Over 2 hours and still #3 in line for help. Very frustrating.
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December 2023 by Christopher Mark
Currency exchange and international driver’s licenses were very easy to get, and the staff is friendly and helpful. The wait time can get long when it’s busy.
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September 2023 by Shau-Lee Chow
I want to complement Diana for her outstanding customer services.I stopped by this afternoon, 8/16/2023 in your Bellevue office around 4:00 PM inquiring maps and info for my next trips. Diana took the time to provide all assistance patiently and professionally. She showed me how to access AAA digital tour books. She also made two booklets for the two routes in OR for me.I can't thanks her enough for her outstanding customer services.Shau-lee Chow
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September 2023 by Maggie Keech
Very helpful but everything except maps is electronic now. Shop area is much honed back too...sighl
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August 2023 by T D.
I went in recently to see about picking up a Tourbook for a future road trip. After waiting a bit since the one person working was helping another customer, they informed me that AAA no longer has printed tourbooks available. They said they now had an online copy to use on your phone/tablet. This didn't sound very useful but I still looked online to see what an online tourbook was like. It ended up being basically a big PDF version of the tourbook that you would need to scroll and zoom through on a small screen. It was not designed to be used on the go or on a small device. It would've been cool if it would show you nearby attractions based on your GPS and the details from the tourbook. Unfortunately that was not the case. I'm not sure I will be renewing my membership in the future.
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July 2023 by Michael Schackwitz
I needed an international driving permit. I walked in on a Thursday afternoon and there was no line. The friendly staff knew right away what to do, gave me the paperwork to fill out, took my picture, and I was done in 15 minutes. Also, she had beautiful penmanship so I have no concerns about my name not being legible!There was plenty of parking available in the mall, but it's a small lot so I could see it getting really busy at peak times.
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July 2023 by Keara Flynn
Tons of guide books available plus a quick and easy process to obtain your international drives permit even if you are not a member. The permit is available same day & they’ll take your photos there. Always excellent service!
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May 2023 by Lynn
We were efficiently assisted as we picked up foreign cash we’d ordered, were given a map, paid for merchandise selected, renewed a membership and kindly given a photocopy requested. We appreciate AAA.
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November 2022 by Robin W.
Do I recommend this business? Not really. Not anymore. What has happened to all these stable companies? Everyone is new and the left-hand doesn't know what the right-hand is doing. Is it because of Covid? They can't hire good people anymore? If you decide to use this service, they want you to use the app if you have an emergency now. Just what you want to do when you are stalled in the middle lane of the 405 with 3 screaming kids in the back. If you choose to stay on hold and speak to a human, you will have one hell of a long wait on hold. Find another service.
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October 2022 by ZengSha
First time getting an international driving permit. I filled out the form from their site and brought it printed. I got my photo taken there, much faster and cheaper than CVS. Was in and out before I could finish "shopping" around the store ?Permit plus photos was about $36 ?Highly recommend this location.P.s. If you need any last min travel stuff (i.e. bags, luggage straps, ponchos, etc) or maps, they have a good selection and prices are very fair.
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October 2022 by Douglas Beasley
AAA is a wonderful service providing great comfort for drivers, quality travel accessories and helpful staff.
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September 2022 by Aditya Nath
Helpful staff, went there for an International drivers permit and ended up buying some travel stuff too.
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August 2022 by Niko W.
My husband came here to apply an international driver's permit/license. The staff was friendly and professional.They change $13 for 2 passport pictures, same pictures to use for IDP, the fee is 50% less than some “fancy” photo studio a few blocks away.The pictures were ready in a blink of an eye and my husband got his IDP in less than 15 minutes.When we did an internet search for Passport photo, AAA did not show up. Most people don’t know they provide that service, it’s much faster and way more reasonable cost than other places we have been to.
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August 2022 by Apple W.
My husband came here to apply an international driver's permit/license. The staff was friendly and professional. They change $13 for 2 passport pictures, same pictures to use for IDP, the fee is 50% less than some "fancy" photo studio a few blocks away. The pictures were ready in a blink of an eye and my husband got his IDP in less than 15 minutes. When we did an internet search for Passport photo, AAA did not show up. Most people don't know they provide that service, it's much faster and way more reasonable cost than other places we have been to.
