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February 2024 by JP
I’ve been working with Brent at Arnold’s Appliance in Bellevue for a year now with our kitchen remodel. Yes, it’s taken a year…..Throughout this painful remodel process, Brent has been the only person that has made this process easy and extremely helpful.He’s honest, loyal, personable and very reliable. I only have great things to say about him and if you ever have to start a remodel I would highly recommend going in and asking for him. He won’t let you down and will make sure you are taken care of from the beginning to the end. I promise you won’t be disappointed. He’s the best!Thanks Brent for everything you’ve done for our family!
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February 2024 by Jenny P.
I've been working with Brent at Arnold's Appliance in Bellevue for a year now with our kitchen remodel. Yes, it's taken a year..... Throughout this painful remodel process, Brent has been the only person that has made this process easy and extremely helpful. He's honest, loyal, personable and very reliable. I only have great things to say about him and if you ever have to start a remodel I would highly recommend going in and asking for him. He won't let you down and will make sure you are taken care of from the beginning to the end. I promise you won't be disappointed. He's the best! Thanks Brent for everything you've done for our family!
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February 2024 by Randy Warren
Ask for Allen...tell him I sent you !
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February 2024 by H Calhoun
I recently had a defective Zephyr hood and have to give a special shout out to Brent Herrly for engaging directly with Zephyr without me having to get involved to get a replacement hood ordered. Excellent customer service with a smile.... Henry-
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January 2024 by Jboogie L.
Easy no pressure sales. We knew what we wanted. We had to call only once to check on delivery of our fridge. The process was quite seamless. They came and removed our door and set up our fridge and tossed all the plastic garbage too for us. IN addition, they moved the old fridge into the garage for us. We paid $100/delivery fee plus tip to the 2 delivery guys.
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January 2024 by Brian Simmons
Unresolved Fridge Issue Demands Immediate Attention. I am deeply dissatisfied with the service I have received following the delivery of my fridge. Despite reporting a non-removable ugly long blue mark on my white fridge (I pointed it out to the delivery people who reassured me someone would address it), promised follow-ups have not materialized. Multiple calls to customer service and an email have yielded no response over the past four weeks. This level of disregard for customer concerns is unacceptable.
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December 2023 by R F.
I checked their web site to find a new refrigerator. My 20 year old refrigerator died a untimely death last week. It seems all the refrigerators today have only a one year warranty and they all appear to have been made in China or Mexico. Every site I check all sell the same refrigerators so the only difference I can see is service after sales, and the buyer is not going to know this at time of purchase. I read all the feedback from buyers on every site that sells refrigerators and I didn't fine one refrigerator that was all 5 star outstanding or 4 star good. This is a lousy time to buy a refrigerator. This site said today the refrigerators were on sale. I found that the "sale" price is the same price I found a week ago on this site. At the present time I am going to do nothing.
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November 2023 by Stephanie Siverling
Allan is personable easy to work with, extremely knowledgeable and honest. We are so comfortable with our purchase we have a friend who went with us and ended up buying two major appliances. Our daughter will be Arnold's next customer. The showroom is well laid out, clean and appealing.
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November 2023 by Vyacheslav Borisenko
Excellent and very professional service that has client's best interest in mind. They call me in advance to let me know that they are delivering and at what time and did excellent install and fast, have shown me how appliances work and how to operate it. I am comparing these guys to Albert Lee Appliances; I bought washer and dryer from them and they could not deliver it to me, Albert Lee scheduled time for me 8 AM to 12 PM and I took half day off and they could not deliver and were very rood to me when I called them. I had to return my items to Albert Lee and go to Arnod's, I made and right choice.
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August 2023 by B. R.
Arnold's Appliance was dreadful. We entered their store it was like pulling teeth to get any of their staff people to even look up from their smart phones. Despite my hesitation because of the vibe, the wife picked out a new dishwasher. When Arnold's delivered, the model didn't fit, even though we gave them exact measurements and photos of the old one?! Still, Arnold's delivery crew was able to re-install our old dishwasher so I'll give them one star. Avoid this clown act.
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August 2023 by Kirk Pearson
We bought our washer and dryer from Arnold’s and went back when we needed a refrigerator as ours had decided to give up the ghost. The salesperson was the same guy who sold us our set so we went through the showroom looking at the refrigerators. He then apologized that even if we found something due to their software upgrade over the weekend, we would have to wait about 2 weeks for delivery. He then suggested we try another local store if we were really in need. Needless to say, we did end up going with the competition, but will always keep Arnold’s in mind in the future.
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July 2023 by Claudia Abraham
I feel it is necessary to shout out Arnolds Appliance in Bellevue, specifically, Ted Biery the store manager. On Wednesday, our LG refrigerator just stopped working. I scrambled to get a technician to come out and diagnose the problem. I was told it would cost a minimum of $1200 to fix it. With a refrigerator full of food and an upcoming event I was hosting, I needed a miracle. I called around, but only Arnolds in Bellevue, specifically Ted Biery, made the impossible possible. Despite the fact that it was 5 PM on Wednesday evening, Ted immediately gave me his mobile number, I texted him the specifics of the refrigerator I needed, he took the time to FaceTime with me, and we found a floor model in my budget that met all my specs and requirements. As if that wasn’t enough, Ted pulled off the ultimate miracle by getting it on a delivery truck and having it delivered to my house the next day (Dennis and Roper who delivered the refrigerator, did an exceptional job delivering the new one, removing the old one, navigating several areas with steps; kind, cordial, professional, and not one scratch anywhere!)Not only is it difficult to get professional and kind customer service anywhere these days, but ted’s interest in helping me out and delivering the impossible exceeded all of my expectations. I highly recommend Arnolds in Bellevue, specifically Ted Biery, for any and all of your appliance needs!!!
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July 2023 by Claudia A.
I feel it is necessary to shout out Arnolds Appliance in Bellevue, specifically, Ted Biery the store manager. On Wednesday, our LG refrigerator just stopped working. I scrambled to get a technician to come out and diagnose the problem. I was told it would cost a minimum of $1200 to fix it. With a refrigerator full of food and an upcoming event I was hosting, I needed a miracle. I called around, but only Arnolds in Bellevue, specifically Ted Biery, made the impossible possible. Despite the fact that it was 5 PM on Wednesday evening, Ted immediately gave me his mobile number, I texted him the specifics of the refrigerator I needed, he took the time to FaceTime with me, and we found a floor model in my budget that met all my specs and requirements. As if that wasn't enough, Ted pulled off the ultimate miracle by getting it on a delivery truck and having it delivered to my house the next day. (Dennis and Roper who delivered the refrigerator, did an exceptional job delivering the new one, removing the old one, navigating several areas with steps; kind, cordial, professional, and not one scratch anywhere!) Not only is it difficult to get professional and kind customer service anywhere these days, but ted's interest in helping me out and delivering the impossible exceeded all of my expectations. I highly recommend Arnolds in Bellevue, specifically Ted Biery, for any and all of your appliance needs!!!
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July 2023 by M M
We walked in with the intention of finding a temporary fridge to replace an older dying unit. Ted was able to find us what we needed within our budget. Pretty straightforward transaction.
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May 2023 by Amanda A.
Great appliances but a terrible staff and install team! I spent over 35k on appliances from them and still had an awful experience! Do yourself a favor and buy your appliances somewhere else!
