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September 2023 by Siddhant Kshatriya
This is a convenient and reliable place to store your belongings, with friendly staff and easy access to uhaul trucks.
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August 2023 by Aditya Singhvi
Do not rent uhaul from here. They don’t know how to honor a booking. After an intense 30 min they will do you a favor and give a van. Then will charge an extra days rental coz we returned the van 20min late.
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August 2023 by Kimberly Lannaghan
I just rented a unit at the Bill red facility. Alan was filling in and I can’t say enough kind things about how helpful and wonderful of an employee he is for your company! Very kind very knowledgeable and extremely accommodating! Highly valued employee with utmost professionalism, the company should be extremely pleased and proud of having Allen represent U-Haul!
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May 2023 by Shel B.
After 6+ years of paying a fortune for a 5'x10' unit (now $180/month, increasing to $212 as of 6/1/2023) it was time to move out. Arrived 4/25 with a rental vehicle to do so but the elevator was out of order and apparently had been for a few days. To avoid paying the next month's rent, we had to vacate the unit by EOD 4/30. When we called to check the status of the elevator that day, we were told it was still out of order. Our unit is located on the 3rd floor of a notably large building...at least 500-600 units. There is ONE elevator for the entire building and TWO stairwells on the far end of each side. Only one stairwell is accessible from the outside. Needless to say, moving the items out of the unit without an elevator would've required assistance of at least two other able-bodied people, which was not possible. Although we contacted management, sure enough, we were charged for the entire amount as of May 2. A classic example of a business causing their customer to suffer from what is their--and only their--mistake.
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January 2023 by Nikhil Gohil
Had a great experience renting a cargo van today. Got an almost brand new one with just 2k miles and everything worked out well.
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September 2022 by Teresa Smith
The people who work here are very rude. I made a reservation to pick up a uhaul. When I came at 1:30 pm, the time of my reservation, no one was there. I had to wait for over an hour for the gentleman to return. Then when I returned the uhaul, on a Sunday as scheduled but earlier in the day, I was accosted by a Karen who was rude and very unprofessional. I will never rent a uhaul from here again.
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July 2022 by Haley C.
I had to call Bel Red Storage after some confusion with a U-Haul reservation. Mick was incredibly rude on the phone when I was being very courteous and trying to figure out my U-Haul reservation. He was condescending and not willing to help me out at all. Not a great impression for people who have never been to this storage facility before. Definitely won't be back anytime soon.
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April 2022 by First Last
Be careful, whoever you call and talk to is not whoever is at the desk and they have no idea what was talked about and give wrong info. Also they somehow put arbitrary return times in, rented a hand truck in the late afternoon and when I brought it back within the stated 24hrs a different person in shift said I was late returning it and it should've been back by 8..who moves and returns in 3-4hrs? After some explaining to her how their rentals are for 24hrs and no way I would've agreed to a couple hr rental she didn't try to charge but..watch out..
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March 2022 by Sara Fristoe
Be carful to check your statements. I rented a Uhaul from them and they charged me for 2 day, when I had the truck for less than the 1 day rental period. I would not recommend renting here. I’m sure they steal from customers like this all the time to boost their profits thinking people won’t check and do the math. Scammy scammy scammy.
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November 2021 by Scott Polovitch-Davis
Staff are friendly and helpful, and the facility is clean and well-maintained.
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October 2021 by Old Style Shoe Shine-Repair LLC
Great customer service and reasonable rates. Will recommend to friends and family.
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September 2021 by Kristen Toone
I am new to the area, and scrambled to find a clean, nearby temp controlled storage facility. At a stressful time, I could not have been more relieved to find Denise at Bel-Red Storage, who answered the phone and was available in the office that day to help. This facility is spotlessly clean, well maintained, secure, and most importantly staffed by someone such as Denise who went above and beyond to be of kind, professional, and considerate help. I could not be more happy with my experience here.
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September 2021 by Michael Taylor
Super accommodating and flexible storage. Staff here are friendly and ready to help. I needed a U-Haul and a storage and they provided me with a cost-effective solution all in one place one visit! It's always good to support local business. I'd definitely recommend this storage to anybody or any business needing reliability. ✅✅✅
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September 2021 by Andrea Allen-Kirk
Had a car booked at Hertz. I entered through the Storage rental office doors, being the first time I had ever been there. As I waited for someone to arrive I plugged my phone into an outlet at the base of a lamp as it was critical to have juice to complete the transaction I was about to make. The manager/owner, older guy in a blue oxford came in immediately started barking pointed questions at me. "We're closed!!" he angrily spouted. "I have a reservation, I said "For what?!!! he yelled his voice growing louder and temper at its max. He was THE most frightening and rudest worker I've ever come into contact with. The Hertz employee was gracious to me and went above and beyond. Don't ask for help from the storage place for the last hour of the workday. You'll get your head bit off.
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August 2021 by Mistah Wilson
Super accommodating and flexible storage. Staff here are friendly and ready to help. I needed a U-Haul and a storage and they provided me with a cost-effective solution all in one place one visit! It's always good to support local business. I'd definitely recommend this storage to anybody or any business needing reliability. ✅✅✅