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December 2023 by Lisa Harris
I can’t say enough good things about Best Buy Floors! Our experience from beginning to end was outstanding. Communication, installation , pricing and selection were all top notch. Miguel and Aldo are so great to work with and got our job done so fast, making great recommendations for us. Their installers were great to work with and did a fabulous job.
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December 2023 by Edward
This is a family run business.Purchasing a wool carpet is only as good as the installation.Lead carpet installer Diego arrived at scheduled time, presenting me with his overview delineating the day’s work plan for living room and hallway.Diego and his assistant, Leo successfully completed their work on time, with absolute professional workmanship.They patiently and courteously answered all my questions.We highly recommend Best Buy Floors for unparalleled customer service.
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November 2023 by Christine S.
This company is terrific. They listened to what we were looking for and made great suggestions. Great value. Quality installers. Our kitchen and two small bathrooms floors were done in a day and a half. I really like supporting a local family business. You can just feel the good vibe in their showroom. We will be back for carpet!
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October 2023 by Sarah K.
I've used Best Buy Floors twice now for hardwood in my home. They are the best in the business and I'd recommend them to anyone.The work is superb. They perfectly matched original red oak hardwoods we had, you can't tell a different between the new and old floor because they are seamless. The water based finish is beautiful. Miguel's knowledge of flooring is beyond reproach. He is very responsive via text and phone call. They are never late and in fact, often finish earlier than expected.
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October 2023 by Betty Spann
Best Buy Floors recently refinished our oak floors and installed new carpet throughout the house. We are very pleased with the results. They were quick to respond to questions and were reasonably priced. The staff was professional, and I would recommend them to anyone looking for flooring services.
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October 2023 by Mandana Azarang
I have worked with Best Buy Floors three times for our residential home. They are very professional and easy to work with. The verity and the quality of the carpets and tiles are great. They are very helpful and knowledgeable and deliver the service in a time frame they promise. I highly recommend them.
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October 2023 by W K.
These guys are my go-to for carpet. I was very happy with their carpet install 2 years ago, and I of course went straight back to them for another project this year. Junior was awesome each time. Alex is always very friendly and helpful. On the second install, Junior and the owner himself came out and moved the furniture and everything. I just really appreciate their kindness and the fact that they seem to always be available on a short notice.
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October 2023 by Sophie Zheng
I had a very good experience working with Best Buy floors. It turned out absolutely great. I had a few people coming in for quotes and Best Buy was the only one who were on time and got back to me as they promised. They provided me cost effective material options and comparison. They also recommended the material that would not require additional baseboard for cosmetic purpose. I’m impressed with professional and detailed oriented suggestions. They also finished work within a week. At the end I found a drywall hole and asked Alex if he knew any good handyman. Alex even offered free fix. Their staff is super nice and professional. I’d choose them again for repainting my house.
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October 2023 by Liz Y
I had a great experience working with Best Buy Floors to replace my carpet. Miguel and everyone at the showroom were very helpful and friendly; they walked my through the showroom and explained the different carpet types to help me select then sent out for a measurement of my space.The showroom is large and organized. They offer a great selection of carpets, hardwoods, and tile for all project types. Great music playing in the background as well!Installers were very professional and efficient! The new carpet looks great and I am very pleased with this experience. I highly recommend Best Buy Floors, they really are the BEST!!!
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October 2023 by Birgit Hansen
It was a great experience working with Best Buy Floors. Their selection of carpets is excellent and reasonably priced. Their carpet crew worked tirelessly to finish on time and did a super job. I went to several floor stores and outlets before finding Best Buy Floors, and this business is the best. Overall, a friendly and positive experience!Homeowner in Bellevue WA
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October 2023 by Kelly Tran
Excellent customer service experience with Alex Barajas! We visited Best Buy Floors 2 weeks ago looking for the right LVP product for our remodeling project. Alex was one of the most courteous salesmen we've met! He was very quick to understand our requirements and search for suitable matches all over his showroom within 10 minutes. As we left with his LVP samples, Alex also gave us a detailed estimate with price and lead time for each sample. Later when we found out our favorite LVP choices had long lead times and would delay our project, Alex proactively called his manufacturing rep to find out alternatives that can meet our deadline. We later came back to his showroom to check out other LVP brands, though Alex was not around he had already set aside his recommended samples for us on the front desk. He also offered to send his newly arrived floor samples to our kitchen designer's office at a later date so that we didn't have to make too many back-and-forth trips to match products. We're so impressed by Alex's top-notch customer service. Definitely will go back to this place for future projects!
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September 2023 by Michael Nguyen
Called for a quote on Tuesday. Aldo was very kind and came to the house within 15 minutes for a quote. By Friday the floors were installed. Exceptional service and quality product. Would buy from them again.
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July 2023 by Marianne Spellman
Our experience with Best Buy Floors was nothing but a pleasure for our basement refresh, replacing old carpeting with LVT. Communication was fast, friendly, and straightforward, the product was excellent and competitively priced. From estimate to installation, we received nothing but the most professional service. We will absolutely look to Best Buy Floors again as we continue with our remodeling process!
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June 2023 by Justin Chu
The crew was friendly, professional, efficient and with excellent craftsmanship. They took care to clean the space under the old carpet (which previous installers overlooked or didn’t care), fixed the squeaky noise, and the result was beautiful.
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June 2023 by Kate L.
Best Buy Floors did a superb job redoing my family room and kitchen floor. Due to a mishap when having outside siding replaced, my kitchen floor flooded, ultimately requiring the boards to be pulled and replaced. I decided to have the carpet in the adjoining family room pulled up and replaced with hardwood as well. The team was knowledgeable, very efficient (such hard workers!), Polite and detail oriented. They arrived on time each day and clean up was meticulous when they left. Shout out to Hector, Freddie, Chawa, Alfredo and Marcello. They also moved all the very heavy furniture for me (returning on a Saturday) and did a walk through and touch up so that I was completely satisfied. Thanks to Miguel and his team, I have a beautiful new floor!!
