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October 2023 by John Han
Brought my RR Sport in for oil change and check engine light diagnostic. As always, the Biggs team took care of me like family. There is nowhere else you should even consider if you own a Rover.Services: General repairs & maintenance
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October 2023 by Mark Rossow
Running great now -- expertise is important ! Would hate to have to replace the 1995 Land Rover Disco 1 5x2 stick shift -- they don't build them like that anymore -- really want to keep it on the road -- will bring any future issues to Bigg's to correct !Ready for Winter XC Ski season(and if we have a snowy winter in Seattle -- we live at the bottom of a dead-end hill -- in 2019, only we got out, & were able to deliver ingredients to Epiphany Madrona for cooking, then delivering the hot supper for homeless shelter in Central District)& next summer's camping season -- we have a 1958 Aloha ham-can trailer that fits on tree-covered "tent" sites -- maneuvering a trailer is great in Open Center Diff Lo-Range, + turning circle is really tight -- like a London cabAlso use it to carry our tandem-bike, hanging off right side -- already Trail-Rashed when we got it, $1500 + a 1989 Isuzu Trooper, so no paint worries on alumin(i)um body panelsAnd the daughter wants to renew her manual-shift driving skills, starting in Lo Range again, like I learned on my Dad's 1943 Willys MB (ex-North Africa -- big non-standard fuel tank under passenger seat)Services: Auto engine tuning
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September 2023 by jack kearney
i've been going there for years with my 2012 LR4 and they have never dissapointed me nor i have ever had to come back to have something redone. just had a radiator & water pump replaced then hopped on the highway for a 4 hour drive to eastern WA with no problems. jennifer & angela are both great and the guys in the shop will come out and go thru all the work that was performed with you if you ask - there is no other shop to go to in our area that is better, i've tried a few with really unsatisfactory results.
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August 2023 by Richard V. Whaley
Biggs Eastside Automotive is fantastic! I brought my LR4 in with several issues and thinking the worst. The technician had it diagnosed in a couple of hours and ready to pick up by noon the following day. If you have a Rover in the Seattle/Bellevue area, and don't care for the long wait times as just another number at the dealership, definitely go to Biggs.Service: Engine repair
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June 2023 by Yuri B.
Folks that work here are amazing, honest, and super fast! I brought my '08 LR2 in due to a coolant leak and occasional oil smell (possible leak). Not many shops in the area want to work on Land Rovers, and those that do will only take such a job reluctantly when they have a slow period. Otherwise most shops flat out refuse it, which is a shame because ours is just a Volvo XC90 under the hood. So it was very good to find a shop that specializes in Land Rovers exclusively! I wish I knew about Biggs sooner, because my experience here has been truly the best out of any auto repair shop I have ever been to. Granted, my expectations were that it would be expensive (because LRs are not cheap to service by default and labor is expensive these days) and that it would take a while (because parts sometimes have to ship from overseas), so I came in expecting a pretty hefty bill and a few weeks wait time. What happened was the complete opposite and a huge pleasant surprise! I dropped the car off on Monday, and by Tuesday they have looked it over and identified three areas where the fluids were leaking so I was given all the details and estimate over the phone. Rather than replacing working but leaky parts, they offered to clean them up and replace the seals / gaskets. This work was fairly substantial, requiring the removal of the intake manifold. I was given a very reasonable and fair quote for the work, and was told that the car would be ready by Friday which again sounded super fast. Well, Thursday morning I get a text letting me know our LR is ready to go! So not only did the repair end up being less expensive than I expected, but it was done in record time of just 3 days from dropping the car off to picking it up!! And trust me, they are busy - the parking lot is full of Rovers and I couldn't even find a parking spot when dropping the car off. Yet, it felt like our car was their top priority. Very impressed, and will only ever take our LR to Biggs going forward!! Thank you so much, Biggs Team!
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May 2023 by Kateryna Vivsyk
I had the pleasure of getting my Velar services at Biggs Eastside Rovers twice so far, and I must say, my experience was nothing short of amazing. From the moment I walked in, I was greeted by friendly and accommodating staff who made me feel welcome and valued as a customer.The mechanics at Biggs Eastside Rovers are highly professional and clearly skilled at what they do. I had my brake replaced and a regular service done, and I was impressed with the quality of their work. Not only did they complete the tasks efficiently, but there were also no issues or complications whatsoever.One aspect that truly stood out to me was their flexibility with scheduling options. They were willing to work around my schedule and find a suitable appointment time. This level of customer service made a significant difference for me, as it demonstrated their commitment to ensuring a convenient and hassle-free experience.I can confidently say that I will never go back to the dealership for my automotive needs. The combination of friendly staff, professional mechanics, and efficient service has won me over. I highly recommend Biggs Eastside Rovers to anyone in search of top-notch service.Services: Brakes
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May 2023 by Danny Florentin
I called Biggs for my Land Rover 2 to repair a radiator leak, oil change, brakes, rear hood latch, and rear hatch break light. They were able to take my LR2 within 3 days, which is unheard of…dealers are booked out months in advance. I spoke to Angela and she was very professional, accommodating with scheduling and dropoff, and kept me up-to-date on the repairs with timelines and cost which was very seamless and spot on. I got my LR2 back within a week. This is again unheard of if I went to a dealer. THANK YOU Angela, John, the entire Biggs Team and Leo their 1 yr old Golden for the first-class customer service and workmanship! My new Go To place for my Land Rover…100% 5 Stars ⭐️ out of 5 and Highly Recommended if you drive a Land Rover!Services: Auto battery replacement
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May 2023 by Ron McClellan
Ignition key repair. Extremely satisfied with result and charges. I had thought the key FOB was toast. However the knowledge and skill of Jon made repair possible. I was very pleased with Angela's knowledge of the details of my appointment, manner of greeting and pleasant attitude made.
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May 2023 by Gari Hungwe
I reached out to Briggs to get a diagnostic on my car. They were open and honest about what needed to happen without trying to overcharge. The staff was very friendly and easy to work with.
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May 2023 by Todd Thompson
Jen and her team at Biggs are simply the Best. I would never take my Rovers anywhere else.Services: General repairs & maintenance
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May 2023 by Danny F.
I called Biggs for my Land Rover 2 to repair a radiator leak, oil change, brakes, rear hood latch, and rear hatch break light. They were able to take my LR2 within 3 days, which is unheard of...dealers are booked out months in advance. I spoke to Angela and she was very professional, accommodating with scheduling and dropoff, and kept me up-to-date on the repairs with timelines and cost which was very seamless and spot on. I got my LR2 back within a week. This is again unheard of if I went to a dealer. THANK YOU Angela, John, the entire Biggs Team and Leo their 1 yr old Golden for the first-class customer service and workmanship! My new Go To place for my Land Rover...100% 5 Stars out of 5 and Highly Recommended if you drive a Land Rover!
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April 2023 by mark ronaldson
I love Biggs, they saved my LR3 twice! First a nasty engine issue, then a suspension issue. It feels brand new now. They are great to deal with and expert technicians for Land Rovers.Service: Steering & suspension repair
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March 2023 by Dan Menser
Biggs is THE place to have Land Rovers serviced. Personable & caring team. Expert advice. Fair pricing. I have taken my Discovery there for over a decade and will continue to do so.Service: Exhaust
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January 2023 by Jim Berrios
The staff is always very pleasant. I had a check engine light come on and they had me come down the same day to run a diagnostic. They quickly came up with the results and we were able to schedule an appointment for the repair on short order. This was impressive in comparison to the timelines from the dealers. All of this was done in short time allowing me to get back to work sooner than expected.Service: Electrical
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October 2022 by Melissa D.
I would highly recommend this shop over the Jaguar/Land Rover dealership. They are very friendly, knowledgeable and professional. I will 100% return for my next service need. A plus is they have a mascot named Basil that is a very sweet Golden Retriever that will greet you (if you wish).