-
February 2024 by 王承恩
The car is new and the steering wheel works well.
-
February 2024 by Phil
I got a rental, paid by an insurance company, while my car is in repair. It was supposed to be a medium size sedan and initially I got a Toyota Camry. The issue is, it was like driving an ashtray - very strong cigarette smell, that I couldn't handle. So, I got back next day and asked to change it, but the only option they offered was Mitsubishi Mirage, which is 2 sizes smaller and much cheaper. That was really disappointing experience.Other than that, the staff was nice and the service itself is fine.
-
February 2024 by Rebecca Rose
Great experience here, easy pickup and drop off. They even let me choose from a few cars on the lot. They were fast and efficient, I was in and out in 5 min or less. I appreciate it!
-
February 2024 by Yassir Rajab
This will always be my to go to location. Cullen the branch manager and his team are really doing a great job. They offered me one day free.
-
February 2024 by Irang Kim
The team was kind and professional, and their service was prompt and efficient. We had a specific request due to our preference, and they listened attentively and proactively contacted other branches to ensure they could meet our need. We felt valued and cared for by their willingness to accommodate our needs. Thank you for your service!
-
February 2024 by Donna LKN
The customer service at the Bellevue WA location was great. Unfortunately, when I made my reservation a few days earlier "online" for pick up there, they had no record of it. However, they had a vehicle easily available and all worked out find. Return check-in was easy as well. It's been years since I needed a rental. I'd always used Enterprise in the past while I was in the travel industry. I would recommend them.
-
January 2024 by Ameya Thakur
Associates were extremely friendly.
-
January 2024 by Connie Grenz
The young man at the desk was very helpful. It seems every car I rent is so different. He was patient in helping me from beginning to end. I was not sure what qualities a jeep would have but I was so pleasantly surprised by all the extras at a low daily rate. Including: heated steering & seats, automatic bright light dimmer, automatic windshield wipers front and back. It was very clean when I got it and easy to keep clean while we used it for 4 days! The heater was fast and efficient. I was very impressed!
-
January 2024 by Chris Hoyt
Extremely helpful and went above and beyond what was needed.
-
January 2024 by Victor LHDM
My customer service experience was compensated by Phillip Touneh. He was very professional when we returned the vehicle. Definitely recommend to rent a vehicle in Enterprise. Great pricing, comfortable vehicles and great customer service by Phillip. Thanks for everything ??
-
December 2023 by Omar Jimenez
Great Job; very attentive, polite and courteousThe rental met our highest expectations.The even got us an electric vehicle!Thank you,I highly recommend Enterprise!
-
November 2023 by Candy Sweet
I made a reservation 24hrs before pick up, I came in to pick up my rental & they let me know they didn’t have any cars available —after I had to drive 35 minutes to pick up the rental. They only had luxury cars & I didn’t have a credit card on me so they couldn’t get me any other car, I had to cancel my reservation & leave empty handed.They didn’t do anything for me, they didn’t give me any other choice but to cancel.Very bad experience
-
November 2023 by Jessica Triana
I picked up a Ford Escape at 8am and returned it 24 hours later. The car was clean and the gentleman who worked with me was nice. Would rent from here again!
-
October 2023 by Robert Lescano
Great experience checking, checking out, quality vehicle and more.The only ask is to add a drop box or a check in kiosk, like other companies do. Make it simpler for the customer.
-
October 2023 by Roberr Lescano
Great experience checking, checking out, quality vehicle and more.The only ask is to add a drop box or a check in kiosk, like other companies do. Make it simpler for the customer.
