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September 2022 by Karen H.
Great stuff for adventure travel - we are going up the Amazon River in 2 months. But it was Erin who really helped us sort it all out. We were impressed with her extensive knowledge of the product lines. When something did not quite seem to be working right, or even when we just asked a question, she had suggestions. There were some things on sale that were a perfect fit for us. Was so nice to be able to touch & feel the items in a brick & mortar store! We will be back before whatever our next trip is.
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July 2022 by Mike E
Great selection of clothes for our coming safari.
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September 2019 by Seth Robertson
First off, ExOfficio is quality for life. Customer service is sadly a lost art, but not for Melvin. Melvin is keen and has amazing CS skills and prowess. Tom is also a great support to his staff and a guru at customer service. It starts with values and valuing others. The staff holds CS in high regard... thank you. I appreciate your appreciation of the art.
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August 2019 by lee white
Erin was excellent in helping me, great clothing line just no 2xl in short sleeve. The manager on duty was also very informative. Apparently if you order online in store you get free shipping over 50.00 thats a crazy good deal. Gotta go in store.
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August 2019 by Kimberly Humbert
Excellent customer- very knowledgeable staff, friendly and welcoming. Highly reccomend the Bellevue ExOfficio for travel wear.
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July 2019 by Melissa P.
They went over the top to help me and answer questions on SPF clothing for an upcoming family vacation. Their satisfaction guarantee sounds phenomenal and I can't wait to try their gear on our vacation later this month.
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June 2019 by Chris D.
A few and my friends and I decided to stop by looking for some things for a hike we were going to go on. We were just shopping around at the time but as we were browsing Nicholas asked us if we needed help. We went over how we were not exactly looking to buy at the moment but were looking for things. He showed us some things that would fit our needs and answered out questions quickly and efficiently. We found some things that I eventually returned and bought.
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April 2019 by James C.
Great place for travel clothes, especially with the bug proof treatment! Super helpful staff!
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February 2019 by La B.
I stopped by the Bellevue store to see what they had in stock. While there, I was assisted by Erin and Melvin. They both went out of their way to help me with a price adjustment that involved a fairly tedious process. They were both super friendly and were genuinely kind and helpful. Highly recommend this store because of the outstanding customer service. Will definitely be back soon!
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October 2018 by Sandy F.
I needed to exchange an online purchase for a different size. The store manager Tom couldn't have been more accommodating. I love this brand and haven't been in this particular store location before. Definitely a positive experience, thank you Tom!
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June 2018 by Helen Ell Tran
Nice and friendly service. Most of their clothes are for traveling and sun protection.
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June 2018 by Jenna B.
such GREAT service yesterday from this store. The three staff members were awesome. Great location. My only issue is the store should carry children's travel clothes.. At least socks and underwear.
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October 2017 by Jan D.
High-quality products & superior customer service I became a fan of ExOfficio after stumbling across the store at SeaTac and buying a Sol Cool shirt off the sale rack. This has become my go-to shirt for walks - in addition to the advertised sun protection, I was surprised that it really did keep me cool during hikes, even on hot and humid days. I love the feel of the silky, smooth fabric and the flattering fit. But best for me as a tall woman - the sleeves are long enough (would probably provide some coverage of the hands for those lucky folks with average length arms!). I visited the Bellevue Square store because I needed some more gear for an upcoming safari trip. I was so impressed by the outstanding customer service offered by assistant, Melvin, and store manager, Tom. Started with a genuinely warm welcome and then continued with very patient assistance finding clothing to fit my tall frame. They were both so helpful and knowledgeable about their products. I purchased a Sol Cool hoodie and an insect-shield BugsAway Sol Cool jacket. Only thing I couldn't find was pants - just wish they offered them in a tall size. Highly recommend ExOfficio clothes and the Bellevue Square location.
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October 2017 by Valerie D.
GREAT customer service from a friendly and knowledgeable team. Taylor and Tom did a wonderful job in helping me find shirts for my 73 lb mother's birthday and upcoming trip to Mexico. The store is well merchandised with a good assortment of their most popular items.
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July 2017 by Yvonne S.
I wandered in here a few days back for the first time, and was welcomed in by Nicholas and Tom. I was immediately made to feel welcome when he took the time to welcome me in, come out from behind the counter, and, and ask about my day. Nicholas was very attentive to my needs, and treated me like a guest in his home, showing intrest in what I say, and helping me with running to get new sizes. It was an exceptional experiance, and I will for certain be coming back again!
