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September 2023 by Nancy B.
I just started renting here, but so far it's been a great experience! Corey in the office was extremely nice and helpful. Everything is clean and well run.
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May 2023 by Doug F.
I can't speak highly enough about the facility and its staff. It's clean and well maintained. The staff, particularly Cork, are pleasant and show genuine effort to provide excellent customer service during every interaction. Storage in this area is expensive. I couldn't answer the "good value" question because it's really more about how much you're willing to spend each month to keep things you're not using. So, if you're willing to pay for storage and have done some price comparisons, THIS is where I'd spend my money...wait...I already do!
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April 2023 by Nena Robertson
Great location. Love the drive in aspect. Office check-in very efficient.
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January 2023 by dylan monaghan
Rented Two units at this facility over the past 5 years. Ben and Cork are the core of this excellent storage facility. No spiders. No insects. Temperature controlled. Indoor so you can drive your car/truck inside and move your goods without concern for the weather. Super service and really convenient 24-hour well-lighted access. They are almost always full because once you sign up, you rarely want to leave! If you are looking for a place to store your things, stop by and get a tour. I think you will like it!
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December 2022 by Lauren A.
What a great business. Family owned. I have been coming to them for several decades now, starting with my brother who rented here, then my dad for 4 years. Friendly, professional, down to business, also down to chat about anything and everything, especially sports and family. I feel that the owners truly care about each and every one of their tenants. The facility is clean, heated, never an issue ever. I absolutely love this place, and will continue to use them if I need to in the future.
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October 2022 by Krhistine Jones
Rented a Uhaul van from here. The gentlemen that works here is awesome!!! He got me in and out and when I went to drop it off, I was gone in a breeze. He even let me park there for free which in the Seattle surrounding area, they don’t let you ?. No problems no issues, and great customer service! I will be using this location only from now on!
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October 2022 by Kelia Ramps
Rented a Uhaul van from here. The gentlemen that works here is awesome!!! He got me in and out and when I went to drop it off, I was gone in a breeze. He even let me park there for free which in the Seattle surrounding area, they don’t let you ?. No problems no issues, and great customer service! I will be using this location only from now on!
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September 2022 by LOVE MỹLinh T
Ben from Factoria Security Self Storage was so kind to send me to Jodi at Kirkland Way Storage.Ben was compassionate that he had no more units available, and went above and beyond by reserving a space for me at Kirkland Way Storage. I understand he didn't have to do this for me, but it was such a time saver and made it one less process for me.They are both such generous, thoughtful and respectful professionals who don't waste your time or drag you around the emotional map with sales games or pitches. Thank you for being fast and effective, hassle-free and with integrity.
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June 2022 by Kuan Peng
Rented Uhaul for 8 hours on a Friday, returned it, no frills very smooth experience. The guy in front was super nice and friendly, and we had a good time (or as good as it gets with moving and all).
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May 2022 by Arien Atwork
Friendly, helpful staff. Helped me with U-Haul rental as well as storage. I would rent here again.
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December 2021 by LOVE myLinh
Ben from Factoria Security Self Storage was so kind to send me to Jodi at Kirkland Way Storage.Ben was compassionate that he had no more units available, and went above and beyond by reserving a space for me at Kirkland Way Storage. I understand he didn't have to do this for me, but it was such a time saver and made it one less process for me.They are both such generous, thoughtful and respectful professionals who don't waste your time or drag you around the emotional map with sales games or pitches. Thank you for being fast and effective, hassle-free and with integrity.
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November 2021 by Haley Parkhurst
I have had a great experience moving into a unit and renting a moving truck! Both gentleman at the front have been extremly helpful and kind! Plus the storage warehouse is HUGE which is a bonus?
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November 2021 by Love MyLinh T.
Ben from Factoria Security Self Storage was so kind to send me to Jodi at Kirkland Way Storage. Ben was compassionate that he had no more units available, and went above and beyond by reserving a space for me at Kirkland Way Storage. I understand he didn't have to do this for me, but it was such a time saver and made it one less process for me. They are both such generous, thoughtful and respectful professionals who don't waste your time or drag you around the emotional map with sales games or pitches. Thank you for being fast and effective, hassle-free and with integrity.
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October 2021 by V.
I rent a storage unit and regularly rent Uhaul vehicles at Factoria Security Self Storage. I appreciate that I am always treated with kindness and respect by the staff here, and they are up-front with everything I need to know. The facilities are clean, and I have felt safe being there solo after hours, which is especially important to me as a woman. No creepy vibes. Just get what I need done! I'm grateful to them for making my move smoother!
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September 2021 by Richard H.
Outstanding Service , climate controlled. I feel keeping safe keeping my belongings here.