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March 2024 by Blake Welle
Angela may be the best FedEx employee of all time. This was my 3rd location and Angela solved my issues like it was nothing! So quick, so easy! Give her a raise!
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March 2024 by Kevin Liu
I would gave a 0 if there is such an option. Evan and Bryan (Assistant manager at the store) is being a jerk.
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February 2024 by corrie walters
Excellent printing knowledge and customer service.
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January 2024 by SHAWN NOECKER
Very friendly and helpful people here
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January 2024 by Rodrigo Roim
I've had issues with this location in the past, but as of the last 2 years they've been amazing and I couldn't be happier.
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December 2023 by Kyle Harris
Ask for Jasna. She is incredibly kind and very fast/efficient. Thank you for your amazing customer service!
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December 2023 by Jourdan Matthews
Always helpful staff and no long wait time
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December 2023 by Linda Lei
I was really blessed to have been helped by Angela at this FedEx office print and ship center this morning when I was in a rush to print a dozen of 11x17 color PowerPoint presentations. Angela patiently assisted me and assured me that she was constantly checking their email to see if they had received it to printout yet. I was originally using the print and go option because I sent my file the night before to the print and go email address. However, the file the system received doesn’t contain any words but with only background images. I was so stressed and in a rush as my son’s presentation was this morning and I needed it printed with words. Angela was calm and assuring and as soon as she received the file from me, she checked it contained words and she immediately printed those slides for me. I feel so blessed to receive Angela’s great customer service!!! Overall the staff in this location is also very friendly and helpful. I will definitely come back to this location for any future printing needs.
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December 2023 by Krystal Vazquez
This is my favorite FedEx location. I have always gotten great print jobs from here, and they're always helpful with packages I put on hold for pickup. If something is too heavy, they've helped load it into my car if there aren't other customers waiting for assistance. The staff is incredibly helpful, kind, and knowledgeable. They were immediately able to solve something for me when another location had frustrated me to tears. Thank you.
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December 2023 by M Lingg
Between my own phone and the lady at the FedEx Issaquah store, we’ve been calling the Bellevue store for 20 minutes straight - it rings and rings and RINGS before finally hanging up. My local FedEx in Issaquah doesn’t build custom boxes so they can’t pack a large, fragile birdhouse for me. They recommended the Bellevue store & I’ve been trying to call before I schlep this item across town. All I’m asking is for someone to ANSWER THE PHONE!!!
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October 2023 by Joseph Nowman
Good luck trying to talk to a person. I ordered 50 11 by 17 copies they sent me 8.5/11 and you can never get someone to answer the phone. The automated system is an endless loop. 0 stars.
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October 2023 by s C
Jasna and another lady were extraordinarily friendly and helpful. They also would do extra steps to make the job perfectly done
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October 2023 by qianwen wang
Steve tried everything he could to help and totally saved my day :)
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September 2023 by Brad Kinley
Don't bother getting Canadian passport photos here - cut to the wrong size, no stamp for the back, background white screen didn't totally fill the photo.Waste of time and money
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August 2023 by Bella Ravel
I was trying to return an ebike. I was refused to drop off the package in this location for the reason the battery is too big and they asked me to take the 70 lb package to FedEx ground in Redmond. I had to take the heavy package to my car and home and the next day again to my car and the fedex ground driving 30 minutes. However, redmond location again rejected my package saying I need a hezmat label that I need to request from the sender. I am returning the same package as it was delivered in the exact same condition. Why do I need an extra label??? The most ridiculous thing is the staff at the Bellevue location did not even mention about the hazmat label at all when he first rejected the package. They don’t even know how their system works. When I was wrestling against huge 70 lb package, no one came out and give me a hand even there was no customer at all in the store.
