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January 2024 by Jack Plouse
They wouldn't return a pair of shoes that I purchased out of country even though I had the receipt. The lady at the store was very friendly and asked me to call customer service but the customer service agent couldn't have tried any harder not to help me.
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January 2024 by Claudia Graves
Rude worker!! By the Kids section(The Asian lady with Glasses) refuse to help and was very unprofessional! I will be taking this to Corporate Foot Locker.
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November 2023 by Adriana Flores
I love going to this shoe store because they are always stocked and the staff is sooo helpful. Having 3 growing boys I’m buying shoes every 4 months. Who ever is running this place is hiring good people because they are always there to help even when my kids are being super picky. Clean, stocked, always got what I need !!
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November 2023 by Jessica Locke
Employees don’t like the customers. On Black Friday employee at the cashier told us to wait in a single line then a second cashier opens up and instead taking the next in line they let others cut in. When we said we’ve waiting they said “I didn’t tell you to wait in that line”. Actually you did.
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November 2023 by Aarav Wadhwani
It's a small store but they have a decent collection at decent prices
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June 2023 by Brad Fry
Stood in the store looking at shoes for a good 5 to 10 minutes and the staff sat at the cashier station not acknowledging me asking me if I needed help. Make Customer Service good again….it obviously not here…also seemed like a hood club with music going.
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February 2023 by Hidden Peng
unprofessional staff. not super helpful. they never have common sizes.
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January 2023 by Russell Korets
Came in with my kids and the song is a rap song about ladies turning into snacks. Very inappropriate for a shoes store. We didn’t come into strip club, we came to buy shoes. Asked management and they said they couldn’t change anything. Thank you, you’ve lost a customer with 4 young kids, buying shoes for all twice a year.
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December 2022 by S K.
SOMETHING MUST BE DONE! I was absolutely mortified to see Alex working here the other day. Alex is the store manager of this foot locker--he is a short man with a bit of a receding hair line. I've known people who used to work with him at a different store, so I know quite a bit about how he is with young girls. Alex is notorious for preying on young girls working at Foot Locker and sexually harassing them. My friend filed a complaint a while back to Foot Locker and nothing had been done. Foot Locker doesn't seem to care for the genuine safety of girls working there and it's genuinely scary and concerning. I don't understand how they could keep hiring a man and putting him in a leadership position when he clearly isn't a great leader and can't stop harassing young girls.
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December 2022 by Hudson Frank
Hit or miss customer service. Stores are often cluttered and customers tend to leave boxes lying every where.
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December 2022 by Kaleb Carr
I was helped by a young man named Jack. He was the utmost gentleman throughout the whole buying experience. He guided me through the process of purchasing two pairs of shoes. The process went very smoothly and it was an overall great buying experience.
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November 2022 by Wei-ju Wu
This store is one of our first places to look for when shopping for basketball shoes. They usually have a good selection and they are well staffed so there is pretty much always someone around to help.Looks like they replaced the former House of Hoops section with an infant and toddler section.We found what we needed quickly today and were done in less than 15 minutes.
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October 2022 by Tash D
I had a problem with the Everett Mall location and Anna (Ann) Went above and beyond today she called the other store for me and she couldn’t get a hold of them neither, but she found my shoes and put them on hold for me.
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September 2022 by David B. Cross
Limited supply of the most popular models, but the staff is very friendly and helpful
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August 2022 by Diana Nuralieva
Always dirty fitting room
