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February 2024 by Yoshiyuki Aoyagi
I recommend them to other people. I also want to ask them to repair it.
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February 2024 by Weiqiang wu
Excellent customer service and repair quality. They got the job done perfectly while at the nearby exotic repair told me that they could not accommodate my repair until May.
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February 2024 by Vishwas Kulkarni
Very professional and high quality service
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February 2024 by mercer island sustainability awareness
The repair was done on time and it looks perfect
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January 2024 by Cynthia Shepard
Constintly informed every few days, what's going on & how long it will be! Very impressive!!
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January 2024 by m dafforn
Good service. Honest. Good work.
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December 2023 by Patti Enos
We had a perfect seamless experience, staff was exceptional, repair was less than a week since they had the part. 10 out of 10.
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December 2023 by Asrar Khan
I am writing this review to express my extreme satisfaction with the exceptional service I received from Nick, a collision repair specialist at your Gerber Collision Bellevue location. Nick's dedication, professionalism, and customer care have truly set a new standard for me, and I am compelled to share my experience in hopes that it will bring well-deserved recognition to his outstanding contributions.From the moment I stepped into Gerber Collision Bellevue, Nick was the epitome of customer service excellence. He greeted me with a warm smile and a genuine interest in understanding my concerns regarding the damage to my car. He carefully inspected the vehicle, meticulously explained the repair process, and patiently answered all my questions, addressing even the smallest details with utmost attention.Throughout the repair process, Nick kept me informed every step of the way. He proactively texted me updates, promptly responded to my inquiries, and ensured that I was always in the loop. His transparency and communication skills were truly refreshing, and they instilled in me a sense of trust and confidence that my car was in the best possible hands.The quality of work performed by Nick and the Gerber Collision team was nothing short of exceptional. When I received my car back, it was in pristine condition, as if the deer incident had never occurred. The meticulous attention to detail, the flawless paint job, and the overall restoration were truly remarkable. It was clear that Nick and his team took immense pride in their work, and it showed in the final product.I must say that Nick's customer centric approach aligns perfectly with your company's values of empathy, responsiveness, and going above and beyond. His ability to connect with customers on a personal level, address their concerns with genuine care, and deliver exceptional results is truly commendable.Without hesitation, I would wholeheartedly recommend Gerber Collision Bellevue to all my family and friends. Nick's dedication, professionalism, and customer care are unparalleled, and he is a true asset to your team. I encourage you to consider him for promotion, as his leadership qualities and customer engagement skills are truly exceptional.Thank you for providing me with such an outstanding repair experience. Nick's commitment to customer satisfaction has left a lasting impression on me, and I am confident that he will continue to excel in his role.Sincerely,Asrar
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December 2023 by Eva Kolkowitz
I love the how nice people are in this office. It was a very pleasant experience to get the issue resolved.Service: Painting
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October 2023 by christina cederstrand
I’m very impressed with their costumer service and pricing. These guys helped me fix my car and deal with the horrible insurance people.. thank you Gerber I’ll be bringing my cars to you from now on.Service: Body & Trim
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October 2023 by Dave Hoffmann
A well run operation with excellent communications with the client throughout the repair processes.Service: Painting
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July 2023 by K Vanous
The crew at Gerber Collision in Bellevue went above and beyond getting my car in and fixed after what was a crazy scenario with the dealer and tow company. Super friendly staff and my car is running perfect again! So thankful to everyone that worked on it!Services: Tires
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July 2023 by Marion Kee
Over the past couple of decades we've used this shop 4 or 5 times. They do excellent work, and deliver on what they promise. The only thing better would have been not to have any collisions.
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June 2023 by Kathy Whitener
Now a days you have to be patient when it comes to service providers. Timelines are longer. Gerber gave me a date to bring in my car for body and paint repairs and kept me in the loop on the expected compilation date.The repairs and paint job were perfect. We've had other body repairs done by Gerber and I would highly recommend them.Service: Painting
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May 2023 by Julie Fowler
I’d give no stars if I could. The final product is terrible. They have not responded to my complaint about the final product. I would not recommend themServices: Steering & suspension repair
