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December 2023 by penny Falknor
Well, I was less impressed. My "massage" felt more like a "stroking" than a massage. I wanted deep tissue, but did not tell her.
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November 2023 by Jo Hall
Ask for Jennifer or Abigail. Intuitive hands, will chat or let you relax in silence. Pay the extra for a hot stone upgrade--definitely worth it. Soft music, warm table, it doesn't get any better....altho I told them I'd be willing to pay extra for a short nap on the table after :)
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October 2023 by Anonymous
All of my experiences here have been amazing. Great price point and providers. Thank you!
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July 2023 by Megan Hancock
Transferred here from the Kirkland location that closed. Meagan had transformed my skin and always educates me on what products to use on my skin based on my skin type. I can’t thank her enough for the magic she’s done on my skin! For massages I’ve been going to Joshua. All I can say is that he is so professional and respectful. He makes sure that the blankets are tucked adequately so no excess skin is exposed. Which as a female, I appreciate so much! I always leave feeling relaxed, less sore, and ready to take on the day. Thank you both for your amazing services, I always look forward to seeing you both when I come to the spa.
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July 2023 by Briana Ruth
Very unprofessional experience. Our appointment was canceled the day before, which was quite unfortunate as fiancé and I had planned to get massages right before our wedding. No accommodation was given to reschedule within a reasonable timeline.
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July 2023 by Gloria Polsky
Megan gives great facials
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May 2023 by Megan Nalani Chun
I had Alleya for an intro facial today and she was so knowledgeable and detailed about my skincare routine and how I could improve it! Great experience and highly recommend.
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April 2023 by James Bolt
I had an amazing experience (hot stone massage) with CBD add-on. I'd happily recommend this place and the therapist (John) who took care of me.
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March 2023 by Karl Miller
Brought a gift card during their holiday special--it was buy one get one--when booked at was higher than regular massage rates, but less than double the price. Recently went to book, but was told it expired--which is AGAINST THE LAW in washington state. Store told me it was from their corp office and nothing they could do but will have the owner call me. Two days later, no call. NO interest in doing the right thing!AVOID THIS PLACE AT ALL COST!Update: Owner responded to post, but a week later, and still has not called--exactly what I expected. Amazing they are still in business with this non service. Also interesting that they call is a promo gift card--as is was much higher than the regular gift card price (I believe it was $140 vs. 89 they advertise here for a massage gift card).
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February 2023 by Alexandra Tabibnia
Ben at the Bellevue location was excellent!Very professional, highly knowledgeable about the body and extremely familiar with anatomy and the techniques of massage to provide relief to sore muscles. He had some great tips about how to stretch at home and encourage good posture and seated position while working. I feel great thanks to his expertise. I highly recommend him.
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February 2023 by Sarit Egozi
Came in with neck and shoulder pain. Jennifer my masseuse was amazing- very professional. She greeted me and asked the right questions, made me feel welcome and relaxed, and continued to deliver one of the best massages I had received. She applied the perfect pressure, and was very thorough. I felt so much better after and the pain went away. Will be coming again!
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February 2023 by Meme Goddess
The providers here are the absolute best for facials, even on acne prone skin like mine! I’ve been a twice now and have been so impressed by each lady who’s done my facials—I think my last facialist’s name was Cynthia but I’m not positive, definitely something close to that. The front desk staff are also so welcoming and helpful, the girl who checked me in and out was so nice and friendly and totally made me feel at ease! Would definitely recommend if you’re looking for a facial in the Bellevue area!
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December 2022 by Gary Foster
I was going to get a co worker a beautiful Christmas gift for this place but decided elsewhere after seeing all the negative reviews and how they charge someone's card and he lost all 5 of his sessions and had to pay for regardless very very unprofessionalThis is to all who have wrote in on how bad this place isGot response from owner ....Thanks but no thanks I see like three clients who have been pushed and mistreated ...be blessed u haven't been sued ....I just don't want to send a very good co worker where eshe may get mistreated and I blow my top ...I'm not giving it the opportunity to possibly happen ...the professionalism seems quite weak there ...I need to see more positive reviews like twenty or so with our no more negative review to even consider the ks
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November 2022 by Alexandria Kiema
Have gotten 2 peels here, both very low intensity, but i do see a little bit of difference in my skin. Becoming a member makes it more affordable, as it feels pretty pricy otherwise. Good service, Meagan is very personable and friendly, i enjoy her services.
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October 2022 by Carol D.
I joined this location 8 months ago in that time they cancelled 4 of my massage appointments as they didnt have anyone that could do it. When I did get in all but one of the message therapists were wonderful that is the reason for 2 stars. My last appointment I confirmed and they called to tell me the therapist had decided to take 2 days off, still havent rebooked. Just caution to joining here as it hard to cancel and hard to actually get an appointment they will keep.