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March 2024 by Ashley Carpena
Everyone treated me and my business with respect.
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February 2024 by James Templeman
Sung Hong is an outstanding Tax Prep expert, he is super knowledgeable, he cares about his customers, and he is fun during the Tax Prep process.
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March 2023 by Luis Duckworth
Great help with special tax situations. If just a W-2, cheaper to do it yourself instead of going to the office in-person.
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April 2022 by Xiaoxiao “Sara” Liu
mr. hong is very experienced and his advice is much needed and appreciated
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March 2022 by Sungyong Lim
she is so unprofessional. I paid 220 and she did mistake my tax report. luckily another colleague fixed it for me. hope you guys don't hire unskilled person.
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February 2022 by Temujin
Poznan was excellent in competence and customer service. Very friendly; an excellent representative for hrb.
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February 2022 by Jessica Altomare
Jun Kim filed my taxes correctly even though they were very complicated.
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January 2022 by Chase Thompson
She was kind and knows what she is doing she had amazing knowledge about taxes and gave 100% peace of mind knowing she was my tax preparer. I am happy for years I choose Hand R block.
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April 2021 by T C
Mr. Hong is an incredible tax advisor. My family is lucky to work with him.
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April 2021 by Sumi Lee
Sung is an expert. He gave me lots of valuable advice aside from the tax return. I am quite satisfied with his service.
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April 2021 by Bruce Young
My tax preparer was professional and friendly and knowledgeable of the what I needed and got me in and out within about an hour. I thought she was very good!
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April 2021 by UrIn2 ThisEnigma
She was kind and knows what she is doing she had amazing knowledge about taxes and gave 100% peace of mind knowing she was my tax preparer. I am happy for years I choose Hand R block.
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April 2021 by Ritesh Tawde
Very helpful people. Overall nice experience.Falls on the expensive side though.
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April 2021 by Trudy Clark
Iwent twice. First time I had an in person appointment. The person was too busy visiting with another person in her language. I waited 30 minutes past my appointment time. Then about 10 days ago I received an 1099 that eariler I was told I didn't need to get file. I dropped off the 1099 at H&R. She emailed me saying I had to do an extention, for $45. She said last Thursday it would take 2 days.I approved to have it done in an email to be completed.I stopped in to pick it up. Waited for 15 minutes while she was on the phone in her language, laughing and anyone would know it was a personal call. Then finally she had time for me the extension was not ready. Very unprofessional and rude. I work in customer service and if I treated customers like that I'd be fired.
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April 2021 by El Mac
The preparation and completion of my tax return was smooth and fast.