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December 2025 by Zoe T.
Seems like a really decent shop. Do you mind turning off the billboard light at late night so resident at nearby building can sleep without strong reflection? Many thanks!
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December 2025 by Pete Lucero
The crew at LBR is first class. Appreciated their attention to detail on my granddaughters car. Thanks Josh for your professionalism.
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December 2025 by Hunter Evans
Both Ken and Josh demonstrated the utmost care for my vehicle and myself. They are an absolute pleasure to work with. I wish everyone operated with the same level of care, as the two of them! I originally came in because I wasn't happy with the Mercedes Dealership's Service and their insanely high rates. One of my headlights went out and LBR immediately got to work with an extremely fair rate. I had plenty of questions related to my car and servicing and they have answered each one diligently. I also appreciate how they have never made me feel stupid or like I am taking up too much of their time. I have come in a few different times to ask questions and to better understand my car, each time they have been ready to help. They have never overcharged me and I can't say the same about the dealership I used to take my car to. They truly care about their customer and want to take the time to make sure you can understand everything that you want to. At the same time, they are uber professional and extremely knowledgeable and efficient. After my recent experience with them and the trust they quickly built with me, I will exclusively take my car into LBR.
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November 2025 by Abdul Qadir Kidwai
This was by far my best experience of being to a repair shop. Ken was calm and knowledgeable about the whole process. He explained me the whole process and eventually his approach was faster, cheaper and the best outcome for the side mirror replacement. The whole experience was very friendly including Josh who kept me upto date on progress. Thank you guys!!
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November 2025 by Cory Thompson
Ken was very friendly and knowledgeable and went out of his way to provide answers to questions I had about a truck I was planning to purchase.
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October 2025 by Toni Young
We found our new favorite neighborhood auto shop. We had taken our car to the dealer for an oil change and inspection for a strange sound. The proposed cost of repairs had us ready to sell the car. A friend recommended LBR Auto. Yes, the car needed some work, but none of the expensive repairs the dealer stated were immediately necessary. LBR clearly communicated the work that was truly needed and did the work, all in a timely manner. And, for a fraction of the cost of those “necessary” dealer-made repairs. Thank you Josh and LBR.
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October 2025 by Rachel K
Best repair shop on the Eastside
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October 2025 by whitney
TOOK MY VEHICLE TO THEM AS A SECOND OPINION AND I LEFT WANTING THEM TO DO THE WORK TO MY VEHICLE! Appreciated the thorough explanation, fitting me in the schedule last minute and really helping me understand what needed to be done with my vehicle. I also love that they have a follow up system online that shows the inspection results, pictures, and who services the vehicle! Even got a chance to hear from and have the mechanic Josh explain which was great! Ken also is very straight forward and informative and frankly seemed real which is what I needed coming to the mechanic shop as a woman and looking for a real answer. THANK YOU LBR🥰
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October 2025 by Noelle McQueen
Ken was more than helpful with my AMG. He made sure to get me the best deal and took great care of it, along with good communication. I would recommend bringing your car here, especially a special car!
Thanks again!
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October 2025 by O K
had a great experience with them. ken & jason were great. they were quick and efficient, and were also able to troubleshoot and fix an issue that other shops could not. car had an issue with sudden loss of power - went to a toyota dealership with it and they could not figure out, said we can try replacing an alternator, which would cost almost two thousand. so i went to lbr to get a second opinion, they were able to troubleshoot and fix everything in less than an hour at a fraction of the cost. great work and thank you guys!
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October 2025 by Mike Doleac
Quality and punctual
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October 2025 by Ahmet Cakir
Jason is an awesome guy! He took great care of me, explained everything clearly, and did an excellent brake fluid flush for my BMW. The price was totally fair. I even tried to ask for a little discount and told him I came from California — we all ended up laughing so hard together 😄 Great vibes, honest people, and top-quality work. Huge thanks to Jason and the whole L.B.R. Inc. team — truly a shop you can trust!🤝🤙
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October 2025 by Zachary Randell
I had a faulty ABS module for a 2009 Ford Explorer, and Ford no longer makes the required type of module (the Ford dealership told me to “scrap the vehicle!”). No other shop I came across had the ability to reprogram a used ABS module to enable a successful installation in my vehicle . . . these guys completed the work in a day, and at a very reasonable price. I will absolutely go there again for any future auto issues.
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September 2025 by Min Chung
Had to replace my Tesla upper control arm due to excessive noise. The issue was resolved perfectly, and the whole process was smooth and transparent. Highly recommend!
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September 2025 by Layade Adeniji
I brought my car to LBR for diagnosis and overall check due to irregular movements and performance, within few hours the problem was identified and I was advised on the best option to move forward.
Their service consultant by the name Jason Lucas was nice and kind to me, he spoke very well and gave his best advice on my issue and thereby saving me cost.
I will definitely recommend them and their services a 💯 . Thanks to their entire team.
