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March 2024 by adela Dai
good product
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November 2023 by Laurie N.
My experience at the Bellevue location was not so great this time as it normally is. As I stood in line, the sales person greeted me (that was nice), however once she found out I was returning the items she wasn't friendly. She told me I will be receiving a store credit because it's been over 30 days. I told her, no it has not, I made the purchase on Nov 20th and I would like the amt to go back to my Visa and the date is printed on the receipt. Since I exchanged the items on Nov 22, they could only send a check to me. She said, she needs my address so I gave her my Drivers license. She printed the return receipt for me to sign which had my address on it but I noticed there were 2 Initials where my name should have been. I told her my bank isn't going to cash the check with the initials that aren't mine on it. She said she made a mistake of putting Generic initials and asked the Asst Mgr Ali to help. Ali was very apologetic and is in contact with the Dept that issues the checks. She has been keeping me posted on what's going on with it. I've always had a good experience shopping there and maybe next time it will be better.
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October 2023 by Elicia L.
Long time MAC lover...I've been wearing MAC since 2004. (Oof!)I have hit and miss experiences here. I come in when I want to try something new that I saw online or if something I love has been discontinued and I need to figure out a replacement, otherwise I pretty much stick to ordering online.My recent great experiences here (two times recently) was with a girl (long black hair, lots of tats on the arms/hands) who regularly works at the south center location. I am so bummed she won't be here in the future as she was outstanding on two separate visits. She went above and beyond to help me figure out what I was liking with face highlights and also some eye makeup I don't regularly wear. Today I come in to see the eye pigments (previous gal that was awesome had used several while helping me and I had forgotten what one of them was) and the newb helping me didn't even know what a pigment was and kept trying to show me eyeshadow. She was not educated or confident. She left me alone very quickly and I had to ask for her help, she then left me again and I decided it would probably be best for me to just leave. Confident, educated, and friendly people who work there make me want to go back. Maybe I need to follow my favorite gal to the new south center location.
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July 2023 by Yvonne Jones
Great lipstick and mascara, healthy too.
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March 2023 by erin k. bailey
Brittany was absolutely amazing! I had a photo shoot and she did the most beautiful smoky eyes, and helped me pick out some great products for the rest of the look. Recommend 100% :)
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March 2023 by earl dennis
Called and spoke to Brittany and she was super sweet and super helpful! Drove out the next day and she was even more amazing in person! Remembered our phone call and took care of everything we needed and had a super bubbly and friendly personality! Got me taken care if very quickly and was a pleasure to work with! You have am amazing employee in Brittany Mac!!!
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March 2023 by rebecca smith
SO NICE. If you want to feel good about yourself, go here.
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February 2023 by Kat Willou
Went here and looked around the store aimlessly, wasn’t quite sure about everything I needed. Carina helped me SO much and had a great in depth explanation for each product i asked about. I went to the Sephora store in the mall as well and got the complete opposite treatment. Carina made my experience at mac 10/10!!!!
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January 2023 by Gana Gittens
Great customer service from Brit! She was able to pick the right shades for me to achieve the look I desired. So happy with this store!
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December 2022 by Lalla Hansen
Brittany was really nice and helpful! She really helped me find what I was looking for. She’s super sweet 10/10 service :)
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December 2022 by Jennifer Sunderlin
Wonderful seasonal and neutral colors, helpful team members as well as a comfortable atmosphere. Love this store.
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November 2022 by Lalla
Brittany was really nice and helpful! She really helped me find what I was looking for. She’s super sweet 10/10 service :)
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September 2022 by Katrina S.
Employee was really slow. I stood at the counter for a good 8 minutes at the register, while two employees AT THE COUNTER facing me were not making eye contact and not checking out my items….super odd. They didn’t check out my items 5 minutes after asking them
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August 2022 by Marilyn Rice
Live their makeup and easy to find in Bellevue Square!
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May 2022 by Treeparna Das
Kiran was there to help me..she was really friendly and polite, must say a very sweet person , who helped me a lot to understand which products suit me well ..A very good experience with Nordstrom bellevue MAC Cosmetics..
