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August 2025 by Joyce Bloomquist
Cindy always helps me pick out the best colors for my nails based on my skin tone. Excellent service.
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May 2025 by Laura MacNeil
I love it when I can get my manu and pedi at the same time or at least mostly the same time. Thank you!
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May 2025 by Dima Farooq
I'm not convinced these technicians have proper licensure.
Asked for cat eye gel, said they could do it and couldn't magnetize it to save their lives. I offered to choose a new color, the only one I liked was sheer but not advertised as such. Every step of the way, from gluing the tips on, to acrylic application and shaping were screwed up in respective ways. Hurt me many times. Rudimentary nail concepts were missed. Asked them to take off the acrylics, and even that process was a pain due to the technician's lack of understanding.
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April 2025 by Sho W
I've been coming to Medina Nails exclusively for about 14 years. I always do a gel dip full set with tips, and I always have my nails done. I saw Amy for many years, until she retired from the industry. Cindy has been doing my nails now ever since, and she makes my nails perfect every time!!!!! Cindy does an extra layer so that my nails stay strong and last a full 3 weeks, since I use my hands a lot due my work. She is very patient with me, and detail-oriented, and works with me to find appointments that fit my busy schedule. I've been extremely happy with Cindy's service and highly recommend her as she provides me with an excellent service every time. :)
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April 2025 by Lyamen Savy
Love this salon! They do super quality job, love their massage chairs and ladies that work there are super sweet and adorable! The only salon I go to!
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April 2025 by Shelly Hutson
I have enjoyed getting my nails done here. Cindy is wonderful at keeping my nails stay on and looking wonderful.
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April 2025 by Jacq M.
Love this nail place! Great customer service and Cindy is the best!
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April 2025 by Tipyi Licop
Amazing acrylic shape and great service in general. HIGHLY RECOMMEND.
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March 2025 by Jennifer Brown
Always such specialized service. Thank you!
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March 2025 by ashley george
I came in for a gel repolish only and was charged $30 for a mediocre job. One of my nails chipped and peeled off within days and others are also chipping.
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December 2024 by Jamie G
Update (and photo) December 2024:
I’ve had a rough time finding a new nail salon. So I gave Medina Nails a second chance. It’s 2 days post shellac manicure and the nail polish is peeling at the base of all of my nails. See photo. TWO DAYS. That shouldn’t happen until well over a week.
Also, a woman came in yelling about how they cut her and she wanted a refund from getting her nails done. So that was fun as well, and shows the level of chaos here.
It was also interesting to see how the place is slowly deteriorating. Stained floors, and the UV light they used was like, weirdly Saran-wrapped and peeling? It’s clear they’re not investing in the salon like prior ownership, so I’m guessing it’s just going to continue on the downhill trend.
December 2023:
Okay. BEWARE. You see all the positive reviews here? It makes you think you want to give this place a chance? I need you to know that any of those reviews that are from before like September 2023 are for AN ENTIRELY DIFFERENT SALON. Hear me out.
I have been a diehard regular of Medina Nails since 2008. 15 years of at least monthly, if not more often, visits. In late 2023 the owner sold this salon to new management, and they are an absolute disaster. There is not a SINGLE technician I recognize from before. They’re all new because all the amazing previous employees jumped ship. (If you’re looking for Stacy, she’s at Simply Nails in Bellevue now. If you’re looking for Amy, I’m sad to say this change made her leave the industry entirely, and I’m heartbroken).
It was my last appointment that I decided I will never be returning here again. I called for an appointment, and was told, word for word, that “Amy is available at 2pm.” I show up at 2, and at 2:10 another woman walks in with an appointment with Amy. I thought she was confused, but the manager instructs Amy to do that woman’s nails first. I have a 6 month old at home, and can’t just sit around while I’m skipped over when I had an appointment. But beyond that horrible scheduling and management, I have literally never had a worse pedicure in my life from the woman who did my toes. It was actually painful every step of the way as she pulled on the cuticles, and dug under my nails cleaning them out. I was sitting there wincing and at one point as she fumbled about she said “sorry I’m new,” which, sure, LITERALLY EVERYONE IS new because this is not the same salon at all, but even if you’re new shouldn’t you have gone through some training and be semi-competent?
The hilarious part is it was even more expensive than before too! So they upped the prices for shoddy work and horrific customer service.
Anyway, RIP to Medina Nails, it’s incredibly sad and an end of an era.
P.S. You see any recent 5 star ratings? They're all from accounts that have never rated or commented on any other business. That doesn't seem shady at all.... ;)
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December 2024 by Simone Kim
They have a new owner since 12/2023 and it’s all gone downhill. They cut my cuticle and it bled and they apologized and stated she will not charge me for my manicure, but when I wanted a refund on my gift card that I didn’t use, they refused to give the whole amount back.
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April 2024 by Cathy Ludberg
I absolutely loved the nails i got! they were so flexible and so kind , my favorite nail salon .
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March 2024 by Kim Allison
I've been here several time and had a great experience. Like with any established you go long enough you will have something to complain about. I've been getting my nails and feet done since I was 18 . This place is by far one of the best. Dont let someone elses experience change your mind. We all have different options on what great service . Thank you for always making our experience good.
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March 2024 by Bao T.
I have come to this salon for 4 years . I had the best service . They did an excellent job and they were all so kind . I highly recommend this Nail Salon.
