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January 2024 by Brandon Valencia
Good service! Cars are not my thing, so I had a couple of questions about air filters. I was helped by a nice guy.
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September 2023 by Robert L
Ashley helped make my visit quick and painless!! She was absolutely amazing and will be coming back in the future! She definitely deserves a raise!!
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September 2023 by Drew M
Ashley and Sal did that lil bit extra that make it all work the best. Highly recommend!
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August 2023 by Stacy Jones
I usually just pop in to buy oil but the service personnel are always helpful and friendly.
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July 2023 by Ann Mari Gantenbein
Had good luck with Issaquah NAPA in the past. i went in to get a motor mount and they didn’t have it had to order but would of taken an extra day . Their competitors work on Sunday. They could get me the same part day and 1/2 earlier. Price was still same as everywhere else too.
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July 2023 by Mario Kempes
THANK YOU! To the lady in the counter earlier today (Jun-9-2023)...!!! I was there at 9 am to buy a long list of supplies to service my bike fluids. You were awesome and truly helpful! Appreciate your kindness.
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February 2023 by Anton Schoenbacher
Needed a replacement alternator for my vw rabbit. I called and they had a few options so I went down to pick one up. There was a line of a few people waiting so I kinda was eves dropping on the sales people to kill the time. They really took the time with everyone to try and solve problems of finding correct parts or whatever, it was impressive. I finally got to be helped and the sales person really made sure I was getting the correct part and even though they were busy, took time to help me. Took the alternator out of the box and compared it to my old one to make sure it was right. A big thumbs up for NAPA! I'll be going here from now on.
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December 2022 by Ronen Engler
Friendly and helpful!
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November 2022 by Lora Lyle
Kindly explained that I was sold the incorrect size tire chains and would like to at least exchange them for the CORRECT size if I couldn’t return - wfh the receipt- and the lady was so RUDE and unhelpful. SaidI’d have to speak to a manager
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November 2022 by Michael Ansolis
They helped me check the car battery performance in my wife's car and were very nice about it. I appreciate great customer service!
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October 2022 by Patrick Lim
Just go else where.They too busy just recognize you actually CAME to their store.I waited for minutes, everyone was on the phone, didn't even tell me to wait, so I left. Ain't coming back ever, I guess that's what you wanted.
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August 2022 by Nancy B.
I went to get new windshield wipers at my trustee Napa store who have been so helpful in the past. The guy behind the counter said he couldn't help me install them. "He was told not to." Ok?!? Next store then... Auto Zone was more than happy to help.
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July 2022 by Claude W
Lots of choices of parts that we needed for our vehicle, a little pricey but practical
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June 2022 by Cole Croley
Napa advertisements say you can find the right part your looking for at their stores yet when I asked about a K&N air filter I wanted not only was it not in stock but they could not order it....?Yet Car Quest, Autozone & even Amazon had it or could order it.I'm not sure how you expect people to do business with you when you cant/won't even order what they need?Explain why I should ever shop here again or call Napa for parts.
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May 2022 by George Bryant
Friday night supposed to stay open until 7...car problems needed coolant bad..Google says open until 7... handwritten note on door says closed at 6pm. Wow! Hard to expect integrity these days... red flag. Don't go here!