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March 2024 by Ronald Pabalate (DJ Rodd)
Came in not knowing what we wanted, but Skyler was super helpful!!! Knew about all the different models and everything! Thank you guys!
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February 2024 by Nico Bellante
Kevin and Jackson hooked it up! They helped me find shoes that fit AND look great!
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February 2024 by Jacob May
William is a great salesperson. Patient and knowledgeable.
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January 2024 by Jacob Wilson
Kevin and Jackson were so helpful with the return of a pair of shoes I bought for my girlfriend that ended up being to small. They went above an beyond. Two of the best employees at New Balance
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January 2024 by Jon Lowell
Very helpful and good quality
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December 2023 by Katelynn Apolonio
The manager, Kevin, was very professional. Skylar helped a lot too in helping me decide which insoles I should buy.
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December 2023 by Tejasvi Chalamcherla
The nicest employees with excellent customer service. Jackson helped us find a shoe that worked well for my husband. He was attentive, offered many options that would work for my husband’s specific foot type and explained the differences between the shoes.I accidentally spilled water and they were so reassuring that it was fine and took care of it.Would 10/10 recommend this store, especially for the customer service.
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December 2023 by Sagnik Pal
Limited collection of shoes. The large blocks inside the shoes make it difficult for customers to explore the merchandise. Make displayed items easily accessible and explorable!
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December 2023 by Pooja Sharma
Kevin, the store manager was absolutely fantastic in helping my husband and I pick out the perfect pair of shoes and insoles. We were there for about 90 mins and he gave us his undivided attention! He was also very knowledgeable and did a great job explaining the different features and styles while not pushing anything. Would highly recommend!
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December 2023 by Troy Paternoster
I love the new balance store. Skylar was very helpful while I was searching for a new pair of shoes. Nice workers Jackson was pretty cool too.
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November 2023 by Helen Luk
Very impressive inventory for kid sizes. I always have to shop online because most stores don't carry wide or half sizes. We stopped by because I had to make a return and they had all the sizes we needed on hand. Thomas and Skylar were very patient with with my children and getting all the different shoes that we needed.
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October 2023 by Aidan Richter
Great shoe shopping experience. It was quick and I found good shoes for my athletic lifestyle. Thomas and Jackson were super attentive and helpful.
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October 2023 by Maryam Tajilrou
We checked couple of stores in Oregan and Washington to pick up a specific pair on our road trip, they were all out of stock, Jackson in Bellevue branch in Seattle was super friendly and helpful, he went above and beyond and helped us to order it online and get it delivered, ask for him if you are looking for specials
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October 2023 by Chase Russell
Amazing service today with associate Jackson and Skylar. I was greeted with smiles and high energy and promptly directed to what I was looking for and both associates were very knowledgable and friendly.
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August 2023 by Rino De Guzman
I have always wanted a pair of New Balance 900 series shoes. I came in today just to browse with my girlfriend and we were helped by an amazing sales associate named Kevin. Kevin was attentive, kind, and an absolute pleasure to interact with. He took the time to find the perfect fitting shoe for me. He took multiple trips to the back room to find the sizes that may work best. He took extra time out of his busy day to make sure we felt as accommodated as possible. My experience today was amazing, thank you Kevin for your help and service, it was highly appreciated!
