-
April 2023 by Dorant S.
Fair and honest. One thing that impressed me the most was their problem-solving skill to find the root cause and tell me frankly what to fix and what to keep. Kacey was great. The communication was quick and clear.
-
March 2023 by Mark Stillman
I took my car in for an inspection and repair. Alex is a knowledgeable mechanic who does great work and has fair prices. My car runs great. If you need good work done by a great mechanic, check this place out!
-
February 2023 by Max Baer
I brought my jeep in to diagnose an elusive problem. The team at NorthWest Auto Center was incredibly professional, quick, and fairly priced. Casey was my main contact and he was a joy to work with. Thank you for finding the problem and fixing it so quickly!Service: Steering & suspension repair
-
February 2023 by C V-P
Very responsive, fair, and kind shop. Kasey handled all of my questions wonderfully and patiently!Services: General repairs & maintenance
-
September 2022 by Eva H Hebert
The price was fair, the staff was friendly, I believe they did a good job, they were able to make an appointment on short notice, and were done with the inspection a couple hours ahead of their estimate
-
August 2022 by Austin White
They did a great job with the regular maintenance due on my car. They do professional work with a lot of integrity and smarts.
-
August 2020 by Keri L.
We have used Northwest Auto for our vehicles for over 20 years. We have always felt they have been professional and fair with our vehicles. TheIr prices are reasonable and they are honest. Their customer service is also wonderful. This last visit we took in one of our older cars that was having some issues and we were hoping to get the car done in time for our son to take a trip. They overnighted the necessary parts and had our car back to us in record time. We really appreciate their efforts to accommodate our needs, not just this time, but for all their years caring for our vehicles. Highly recommend using Northwest Auto
-
March 2020 by John Hernandez
Anyone looking to trust someone to work on your vehicle. I highly recommend Alex. Definitely a great person and knowledgeable mechanic. I've trusted him with my vehicles!
-
March 2020 by Veronica Giolitti
Most reliable place to take your car! I do not take my car anywhere else. Alex is amazing!
-
February 2020 by Matt P.
New to Seattle, I didn't have a mechanic here when my car started having troubles about a week after arriving to Washington state, so I searched the Yelp reviews for advice. I was in particular need because I was heading out of town the next day. I was happy to find this place because the two things in life you want are a good mechanic and a good physician. Bob took my call right at 7:30 a.m. when they opened and was very helpful and clear about possible repair options. They were able to get me into the shop first thing, made the diagnosis quickly (water in the cylinder wells) and Bob called me promptly with an estimate. Car in at 8:00 a.m. and out by 11:00. Wow. Now that's service!
-
January 2020 by Danielle Siler
Always friendly, honest, & don’t try to coerce you into lots of extra unnecessary repairs. They give me a ride to work when I drop the car in the morning and they’re always done when they say they will be.
-
December 2019 by Trevor Noseworthy
Do not and I repeat take your vehicle there for any kind of work.They will screw it up and cost you a fortune and something else will be wrong with it within 12 hours.
-
November 2019 by Joyce C.
This is my second time have my car checked in Northwest Auto. Great customer service! Will definitely return.
-
November 2019 by Dale G.
After having a bad experience with one of Bellevue's "top rated favorites for automotive repair," I was relying on the dealer of my car (Jeep) until it became inconvenient to wait for a couple of weeks to get into the dealer's service center. I looked up some other repair shops and Northwest Auto Center kind of stood out from the rest of the crowd on the spreadsheet I made, and so I took a chance and am glad I did. I was impressed with the thoroughness of the work they did for me and the fact that they even bothered to show me what they were going to do before and showed me how it was going during the repair job. I have never see this at any shop and take my word for it, at my age, I have seen a lot of shops all over the states and in several places in Europe.
-
October 2019 by sonny
They fixed my van. Compared prices they are comperable. However they did pretty good time. To be honest they underestimated the amount of time it would take, but considering the issues going on with the vehicle its understandable. They did charge more than the estimate, thats a plus in my book.
