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February 2024 by Jessica Lopez
Bought a faux leather jacket and it smells so bad!!! I have washed multiple times but it has a horrible smell as if someone had already used it and returned it but worse
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February 2024 by Tami Kramme
Super clearance prices.
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January 2024 by Sandra L.
Was able to score two pj sets for a very reasonable price. Been searching in many clothing stores and online for flannel button down tops with a pocket, Most stores I visited or viewed online were either didn't have any or they were $60+ per set .
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December 2023 by Shell Hsiu
Prices are good but service is not so good. Store has improved alot since I was there a year ago.
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December 2023 by Elena P.
I'm getting increasingly allergic to Old Navy. This time they sent me an entirely wrong order. None of my items was sent. They offered me a refund for missing items which I didn't receive yet. But they require me to pack wrong items and send them back without offering a pick up from home. So now I have to print their label at my own expense and go to UPS office on my own to send back their wrong items. And they are not offering any free items or even a discount for future orders for all this hustle they created. And what if I didn't have a printer at home? In other words, they make you pay for their mistakes. Chat agent was very apologetic, but couldn't do anything with uncivilized, pathetic and greedy company policies. In addition to this, I noticed that one of their flagship products (sports leggings) was drastically cheapified in quality recently. I've been buying only Old Navy leggings for about 8 years. Their fabrics was perfect. I didn't need to even research other brands because Old Navy satisfied all my needs for leggings. A few months ago, they changed leggings fabrics for what they proudly call PowerSoft. And...they simply completely destroyed the brand. This new fabrics is not suitable for leggings. It is basically nylon tights. 1) It is too thin. It doesn't hold shape and doesn't even have strength to stay on hips. You have to pull them up every 3 minutes because crotch starts hanging down. 2) Underwear is visible through it. 3) Fabrics is of so low quality that after the very first machine wash it got dozens of pulled out threads, to the point that it's not wearable anymore. In other words, it is single use leggings. 4) New "fabrics" is causing itch. It seems to me that Old Navy decided to save on the amount of fabrics they use for each leggings, because if you compare thickness of their old leggings and these new ones, you'll see that old ones are much thicker. And they didn't have all those problems I mentioned. Looks like another cut on quality that Old Navy is trying to present as "improvement". If Old Navy plans to convert all its leggings into nylon tights forever, I'll have to find another brand for my leggings needs, for the 1st time in 8 years... And if they send me a wrong order again and make work for free to correct their mistake, I will have to abandon this quickly deteriorating company completely.
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September 2023 by Ahmed Badri
I didn't like the behaviour of staff. Not helpful nor friendly
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September 2023 by Jaikishan Tekwani
Very good collection of outfits based on seasons. Perfect price points and good deals/offers. Register your number with them and it gets more rewards.
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April 2023 by Cole
The issues I have with this Old Navy has nothing to do with the service of the employees, as they were wonderful. They took the clothes off the mannequin for me to buy as they were the only ones in the size small. My issue is that the building itself reminds me of a haunted house. Its like a worn down warehouse filled with cheap stuff . They need to pump money into that location. They also moved locations and never took down the sign on the outside of the building. I thought I was going to walk into Old Navy and all of a sudden im in a shop that sells leather biking jackets and bike tires. It makes it seem like you can enter Old Navy from the outside of the mall, but you can't.
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April 2023 by MVH
Old Navy has improved immensely in organizing different sections of the store. It went from a chaotic mess to now being easy and enjoyable to shop there. The employees are pleasant and helpful compared to being challenging and preoccupied. Congratulations, ON. You stepped up! ?
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March 2023 by Neidia Williams
To shop here you can never lose. Old navy has the best quality,style and a variety of personal items you can choose from, they have stuff for every age groups. Value for your money and nice discounts that would have you saying "wow."☺️
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March 2023 by N Holly
Good store. Clean. Can be a bit busy
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March 2023 by Valerie B.
Went to Old Navy today for the first time in a long time and ended up with a bunch of stuff when it came to check out. Mardi, who rang me up, was super friendly and patient as we dealt with some confusion around my email and my Old Navy card. She helped me get through all the touch screens smoothly and made it a painless process. I'll definitely continue to take advantage of my card member discount, and I really appreciate customer service like I got from Mardi!
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February 2023 by Ronzella
I thought they were a little too expensive for such low quality materi I thought it should be cheaper but that's my cheap self thinking.
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December 2022 by Zachary Hill
Awesome black Friday sales! Awesome to see what looked like DMs or some other higher ups working on the floor. Provided great help.
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August 2022 by rebecca dahl
Old Navy and the Salvation Army really hooked up my kids for school clothes this year thank you so much
