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January 2024 by Bonnie G.
They fixed the connector for my necklace free of charge as I bought a new chain to wear it with. Fixed it while I waited. We also have our watch batteries changed here. They are a friendly neighborhood place.
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January 2024 by Mike P.
I come in regularly for batteries and watch repairs , bands etc. Came in Saturday for another watch band swap & did it on the spot . First class service ..... shop local
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October 2023 by Jonnie B.
Brought my custom gold chain in for repair, Don took a look at it right away and ordered the appropriate clasp for it, cleaned my diamond ring while I was there, it shines like new now, waiting for the appropriate part to come in to have repairs completed on my large link chain. Don was professional courteous and efficient, I feel very comfortable returning to have repairs completed.
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October 2023 by Julie Pham
I went in to get my watch repaired because I couldn’t figure why it had stopped running, even though I had just changed the battery. It was a $80 leather watch, not fine jewelry like what the store sold. The young man at the counter tested the battery, determined it was good, and then brushed some dust out of the gears and it’s working perfectly now. It took less than 5 minutes!
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September 2023 by Diana Lehet
Amazing customer service with exceptional pricing. They repaired my engagement ring two days faster than expected (replaced missing side diamonds & repaired break).
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September 2023 by Diana C L.
I am so happy with Olsen & Sons Fine Jewelry. They fixed my engagement ring & replaced some missing side stones. The ring was ready several days earlier than their estimate & the cost was really affordable!! They were so helpful with their communication & went above & beyond by cleaning the ring they fixed as well as two other rings during my pick up. Wonderful shop, I highly recommend!!
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August 2023 by Kimberly Malueg
Based off of the other reviews, I really hoped this would be the place to have my wedding ring fixed.I left my ring in their care, confident they could fix it as they were reassuring. (It had been snagging clothes for months and I couldn't wear it). They told me one prong was completely missing and suggested replacing that and tipping other prongs.When I picked it up, one of the prongs was still incredibly sharp. I walked out of the store, it snagged on my sweater, so I walked back in and informed the younger gentleman that it was sharp and snagged. He suggested that it was just a new prong and it felt big, but if it continued to snag to, of course, bring it back in.I brought it back in a while later and they said they'd fix it free of charge. After picking it up the second time, I let it be even though it was still sharp. It continued to snag clothes and even poke my skin. I stopped wearing my ring and took it elsewhere to have it fixed.At the new place they informed me that all the tips were different sizes and there were even small "lips" sticking up on some of the prongs. After double the cost at the new place my ring is finally fixed.I hope that they were just having an off time with my ring and that they're fine with other things.
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August 2023 by Leili Rahimi
I recently visited Olsen & Son's Fine Jewelry to have the battery replaced in my watch, and I couldn't be happier with the service I received. From start to finish, the experience was exceptional.Upon entering the store, I was greeted by friendly and attentive staff who were more than willing to assist me. I explained that I needed a new battery for my watch, and they promptly took it in for inspection. The staff's knowledge and expertise were evident as they efficiently opened the watch, replaced the battery, and sealed it back up with precision.What truly stood out to me was the speed of the service. The entire battery replacement process was completed in a matter of minutes. This was incredibly convenient, especially since I was on a tight schedule that day.The store itself had a pleasant atmosphere, with a wide selection of jewelry on display. While I was waiting for my watch to be fixed, I had the opportunity to browse their beautiful collection.Overall, I am highly satisfied with the battery replacement service I received at Olsen & Son's Fine Jewelry. The efficient and friendly staff, along with the reasonable pricing, make this store a top choice for anyone in need of quick jewelry repairs. I will definitely be returning for any future needs and highly recommend their services to others.
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August 2023 by Sasha Bachtold
I had my ring sized and repaired here. They did a wonderful job and were so kind. They also found a replacement for my earring back. I will definitely go back for jewelry repair or shopping. I did see some beautiful and unique citrine pieces.
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July 2023 by Jane K.
Got my watch re-sized and battery replaced the same day for a very reasonable price. Staff is super friendly and efficient!
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June 2023 by Elise N.
I had the best experience with the jewelry repair on my ring. They worked expediently while also delivering a quality product. I am so glad this mom and pop jewelry shop has stayed in business all these years at Factoria Mall. Jewelry shops can be intimidating but the staff here are warm and welcoming.
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May 2023 by M S.
Good people, helpful, and do good work. I recently brought my rare red-faced 1969 Omega Seamaster watch there to inquire about a cleaning -- they suggested a new crystal and a refinishing of the hands. The watch looks great now, and I'm happy with their service.
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April 2023 by Marilyn Breeze
i love this store my husband and i have shopped there for 45 yrs.my favorite there is don .
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March 2023 by Terry C.
The service is excellent. it took 5 minutes to replace my watch battery. I was charged only $15. I highly recommend Olsen & Sons Fine Jewelry located in Bellevue, WA.
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September 2022 by anthony anastasi
There is no better place to go then Olsen & Son’s for anything you could ever need. Greg and Donnie are two of the most kind and knowledgeable people I have ever met. My fiancés Pinterest was a mess trying to find the perfect engagement ring could have been a stressful and difficult process, but Greg’s guidance and support through it helped me find the absolute perfect ring to surprise her with. I moved across the country and couldn’t think of a better place then here to get our wedding bands from, Greg helped me entirely remote and the bands we got could not be any more perfect. If you need absolutely anything jeweler related, big or small, this is the place to go, you will never be sorry
