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March 2024 by Nanci X
The manager here is so great and helpful. Really makes a difference.
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March 2024 by Việt Đỗ
After hours access is limited
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March 2024 by abhishek 17
Fantastic service but little expensive. Very easy to subscribe and cancel. Highly secure place to store stuff.
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November 2023 by david W
Will somebody please give Jenn the key to the city of Bellevue. By far the most pleasant and helpful person i have met in Bellevue this year. I am serious. The owners of this facility should give themselves a gold star for hiring Jennifer. Thank you for all your help this week
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October 2023 by Tanner Gutierrez
Jen was fantastic. Extremely efficient and polite! Truly understands what customer service means :) Thank you for everything and I look forward to using Public Storage! If you plan on getting a unit, call and see if Jen is available! 10/10
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August 2023 by Arcadia Reeves
Jessica was efficient, knowledgeable, and kind as i swung by to get a unit for a month to store some stuff i didn’t have space for at home. it wasn’t more than 10 minutes between me arriving and starting to load stuff into my unit.
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August 2023 by Chanikya Mohan
Blake was incredibly helpful. Helped me in my lost keys scenario which was a big mess. The storage space was perfect for my requirements and the access to it was easy to move all my bulky stuff.
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July 2023 by stefano gulli
All the people working there are incredible kind and useful. Our movers thought they could not fit all of our stuff in a 10ft x 15ft so we needed another unit the same day to be able unload the Uhaul truck and avoid extra fees. The Public Storage guy promptly worked with us to find a smaller unit close by. At the end of the day the movers were able to stuff all of our stuff in the 10x15 and altought it was past 5pm the same guy helped us canceling the contract for the smaller unit. These are the types of guys you need to handle stressfull situations like this one
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June 2023 by Quentin Miao (Quentin)
In case you are not aware: public storage raises their price roughly after half a year, and the price is not market-driven, it's way more expensive than the market price. For example, initial price could be $250 for a 10×15, and it could be raised to $350 after 6 months. And guess what's the price if you change to another room with the same size? Price dropped to $180 since it's slack season! Ok, that's how public storage works in general, not the main complaint for this specific location. the problem with this location is: 1. it smells and it's dirty 2. the elevator has been broken for a month and still no one is fixing it. Image you need to move an entire house by taking the narrow stairway, enjoy moving :) !
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May 2023 by 缪钦(Quentin)
In case you are not aware: public storage raises their price roughly after half a year, and the price is not market-driven, it's way more expensive than the market price. For example, initial price could be $250 for a 10×15, and it could be raised to $350 after 6 months. And guess what's the price if you change to another room with the same size? Price dropped to $180 since it's slack season! Ok, that's how public storage works in general, not the main complaint for this specific location. the problem with this location is: 1. it smells and it's dirty 2. the elevator has been broken for a month and still no one is fixing it. Image you need to move an entire house by taking the narrow stairway, enjoy moving :) !
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May 2023 by Shel Beck
after renting for over 6 years, unable to vacate our 3rd floor unit by the end of the month because the elevator was out of order for a week prior. We were still charged the following month's rent. $180 for a 5' x 10' space due to go up to $212 as of June 1. Although it's in the middle of Bellevue, it's dirty and lacks safety. Sketchy stuff going on after the management office is closed.
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May 2023 by Niharika Devarampally
Elevator has not been working for a couple weeks now. Unable to get the stuff I need and they have no idea when it can get fixed. Worst experience.
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May 2023 by Phyllis H.
I was called after entering an interest on their website and Melissa was very friendly and made it easy for me to rent the unit. She showed me all the best sizes and gave a lot of good info about the process to get in via app and access code. I was very speedily provided my unit and shown the lock I would use and I look forward to moving in. Melissa made it all very painless. I totally recommend this facility and know Melissa is a great steward of the storage units.. I feel safe.
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April 2023 by E B
Jennifer was a great help. I was totally lost and she made the process easy for me from beginning to end. I will recommend my friends to come use this public storage.
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April 2023 by Mary Jane Zavala
The gentlemen that helped us today was awesome. He was very helpful, friendly, and thorough. The property is clean and very accessible.