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February 2024 by A
Went for a root touch up and told her I wanted my hair to be all one color, no highlights, no balayage, just one shade blond dye (didn't mind if it was dark) since it was different blonde shades from my root and ends. When I was in the chair I was convinced to do highlights all over but due to pricing I told her I wanted to stick to my initial services. She told me instead of highlights she said half head foils? I told her as long as my roots are touched up and my hair is one color that she can pick the best color match since I trusted she was the professional. Once my roots were finished processing as it seemed from the washing chair, she begins a hair mask and I don't know if at this point in time she applied the toner as well but once my hair was done washing she began blow drying & cutting. I asked if she was the result hair and she said this is the final product...
As you can see in the first picture (right out of the salon) I am very unsatisfied, I took pictures in different lightings & I have no stopped crying since because I could've gotten the same result if I DIY. She took me to the back door to see my hair in different sunlight to convince me it's not yellow & I tried to convince myself I liked it, paid and left. After seeing it in different lightings and angles this is unacceptable. I have contacted Gladys multiple times but she has not responded & I understand she has clients so I have been waiting for a response back. She quoted me $280 for the root touch up/dye & I left a $30 tip cause I still appreciate her time & effort, my hair as you can see is short. Her salon station is not clean and she does not disinfect the chairs between uses, she also uses the same salon wrap on every client that looks and smells old. A plus she offered me coffee, but due to the her cleanliness procedures there was previous clients chopped hair in the small coffee cup.
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October 2023 by Mariya Oliferovskaya
My previous review was deleted.Had my hair done by Maria, who overbleached my hair. I asked for curtain bangs and she cut a fringe. I confirmed my appointment on Friday. Come Monday she calls pressuring me into postponing 30min-1hour hour bc she called once during the weekend too and I said absolutely not as I had work. When I arrive she was already cutting someones hair. she dyed my roots even though I didn't want that. She also yanked the HELL out of my hair as she was brushing it wet, which hairstylists should NEVER do.Services: Hair highlighting
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October 2023 by Shashank Deva
I waited 30mins and the person who has to cut my hair didn’t show up.
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July 2023 by Preeti Sinha
My experience was wonderful. She is such a caring lady, very good at her craft of cutting hair. I got step with long layers and my hair looks amazing.Service: Haircut
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December 2022 by Anna H.
Kim is my Beautician. I always leave there feeling like a princess she is just a peach I love her to death and she gives great haircuts. You are OK
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June 2022 by Vineel Vutukuri
Worst Hair Service, She messed up with my hair. She forces you to pay more than listed price and forces for tips even though her service is bad. Never visit her. She doesn't have any good experience.Service: Hairstyling
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May 2022 by Tushar K Gupta
I got Groupon coupon for hair cut, but it seems like the service provider do not like coupon at all. Also the quality of haircut was not good.
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April 2022 by G Compton
This was a joke and waste of time. I texted Gladys and told her I would be a few minutes late for my appt. I arrived at 10:01 for a 10:00 appt. I sat there and waited for over 15 minutes for her not to show up. Then her text response was to come after work?!? So she was a no show to her own appointment.Like I said this place was a joke and a total waste of my time.
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March 2022 by EVERYON TECH
Worst service ever. I got very weird style hair cut from salon.
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January 2022 by Emily D.
0 star I would give Gladys doesn't know haircut and she still maintains the business! So interesting! After washed my hair, my left ear had some shampoo foam. She was typing on her phone when she was cutting my hair. My hairstyle looked like a scarecrow. The hair was uneven apparently. I had to trim by myself after service. Never come back again.
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November 2021 by Amanda Brown
My first time coming here, I got a haircut done by Kim. I asked for long layers and she essentially cut two layers, one that is like an inch shorter than the other one. It is so uneven. I have never hated a haircut so much and wish I didn't get it cut at all. Now I have to spend another $50 to get it fixed and it is going to be way shorter than I wanted.
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September 2021 by Nadeeja Wickramaratne
If you’re a MALE.. avoid this place at all costs! The pictures this lying lady has of all of the male haircuts are stock photos taken from the internet. She is in NO WAY capable of doing those cuts. I went to get a simple fade, and she messed me up, with zero blending, and the lines looking wavier than a drunk mans vision. AVOID THIS PLACE!! She CANNOT do men’s haircuts. I could’ve done a better job by myself blindfolded.
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August 2021 by Jenette Clayton
Excellent stylists and customer service. Convenient hours. Highly recommended.
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August 2021 by Penny Beckmann
Sheri Miller is the best. Been seeing her for many years. ?
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July 2021 by Divyashikha Dubey
This has by far been the worst salon I have ever visited and I was appalled by the level of customer service. To give some context, I had bought a Groupon voucher (applicable to new customers only) for haircut, partial highlights, blow dry and styling. As soon as I walked in, the hair stylist accused me of not being a new customer, saying she has seen me there before. This is nonsense as I recently moved to Bellevue. To top it all, she was very cunning and manipulative - tried to convince me to pay extra for the hair color and also for having a longer hair length. I told her to give me a couple of minutes to check the terms and conditions on my Groupon voucher, but she got so impatient. She literally asked me - so if you’re not willing to pay for the color, you wanna go? This was absolutely rude.I was already accused for lying and then later asked to leave indirectly. Are you kidding me? I just walked away after that. Worst experience ever.
