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April 2023 by Jessamyn F.
We were so grateful to receive two gift cards from our relatives from this store. They were visa cards. However when we went to use them they had already been hacked and used. This was specifically Target and used at the same store they had been purchased from even though we just took them out of the package. According to the records online they had been used two days before we even got them and four days after they were purchased. When looking for a solution we were told there was nothing they could do. Our family will not be using Target in the future. I don't trust using my personal card for future purchases if it is that easy to hack a gift cards they sell. Sorry, but we are no wealthy enough to just shrug this off.
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September 2022 by Damon S.
Well they have in store pick up and after 2 hours later I went to get my order and it was not ready I was told for a mere $225 that I spent that some gentlemen on the floor had it on a cart but he had to process it further instead of giving it to me. I canceled my order and do not go and do not go anywhere near the store unless you're gonna go shopping In person. I get better customer service at Walmart art avoid avoid avoid
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September 2022 by Kevin N.
I love shopping here, but the thing that pisses me of is when they can't price match my items. My friend bought a K-pop album for $25 when it could've been $10. I also hate the fact how we can't use "3rd party" websites to price match. That honestly defeats the purpose.
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July 2022 by Peter S.
Stopped in the Factorial mall Target Store. Was nice and clean like always. The store was well organized and easy to find what I was looking for. The thing made my visit was older man, (Ron) at check out he was empty and came looking for someone to help at his register. He was very friendly so much so that it made my visit special. Thanks Ron. Thank you Target for hiring him. He is a special employee that if you can copy his work ethic and attitude you will have a gold mine.
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April 2022 by grandfrosty
Great selection, strange labels on the shelves though and the e specs for some things are hard to decipher. But thankfully, it was all good and the sales rep answered my questions satisfactorily
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March 2022 by Grand Frosty
Great selection, strange labels on the shelves though and the e specs for some things are hard to decipher. But thankfully, it was all good and the sales rep answered my questions satisfactorily
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December 2021 by Ammara T.
Love Target! Great selection of items and things are mostly in stock. They also have a Starbucks inside so you can get your caffeine fix while doing your shopping. I love their clothing line as well. They actually offer great quality clothing for adults and I've gotten t-shirts, tank tops and dresses that last awhile. Also love the baby section with tons of Carters items and they have sales too sometimes with 30% off sometimes on baby items or rewarding you for spending more with the Target circle app. Also love that they offer curbside pickup and drive up which makes it so easy for a mama like me to order my essentials like baby wipes, diapers and have them bring it out to my car instead of having to go in the store to look for them. The staff is always friendly and welcoming and the environment is always 3x better then Walmart. Been going here for the past 15yrs and it always clean and has what I need. Love, love, love!
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October 2021 by J S.
Excellent staff at the customer care center. They were super patient with me while I struggled with my disorganized receipts for return items and I was able to exchange for credit for bigger diapers (for the baby, not me). Also went to do a pick up of some clothes and when I arrived, there was a mix-up so they compensated me for my troubles with a complimentary gift card! I interacted with 3 different employees, all were very kind, helpful, and patient.
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July 2021 by Meeshaylle M.
Hands down THE BEST Target I've ever shopped at! They have extremely FAST online drive up service. Sometimes I'm soo amazed with how quick they're able to process my online orders. Whoever manages and runs the online orders at this location is doing a spectacular job. Thank you for all of your hard work!
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July 2021 by Michael C.
The store is decent, but their service and their systems have a lot to be desired. I came here looking for an item that the app specifically said was in stock. When I got here to try to purchase that item I could not find it. I talked to several people in the store who essentially told me that they're in stock indicator on the app and on the website means nothing. My question is, why the hell would you put in stock on there if it actually doesn't tell you whether an item is in stock or not? What's the point? Pretty ridiculous if you ask me
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March 2021 by Sarah H.
Definitely the best Target in the whole Seattle area! I just moved to Seattle and after visiting literally all the targets I found this one had the best selections.
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January 2021 by Tani S.
So grateful for Target and their drive up service during COVID! With two immune-compromised children at home we have worked to minimize trips out of the house and rely on weekly grocery delivery and bi-weekly pick up orders from Target. They are always prompt with our order when we arrive there, in the almost year we've been doing this have only made a mistake once (and easy to resolve on the app), and are always so friendly.
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December 2020 by Bgz K.
This target is one of the cleanest targets usually. Right when I come in the store they have a sanitizer station near the entrance. The staff are kinda helpful but the service is fine, the one thing I would say is that if you buy milk at target always check the expiration date on the milk because I saw a few milk cartons that expire the day I went there. But I did see a few that expire in months).
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December 2020 by Eva M.
This is probably more of a 3 Star Target, but I've been shopping at this Target since forever, 3 decades?, so this store earns an extra star for sentimentality. This store is one of the anchors of Factoria mall. Access can be from the street side or from inside the mall. Parking can be quite busy outside. This is generally a very crowded store. This location is in a high population area. I don't come to this store anymore unless there is an item indicated as being available here. The most recent win is finding the Target exclusive soft and squishy Baby Yoda. I actually didn't "find" it; asking someone for help didn't find it either. (That guy was not helpful at all. He looked very uncomfortable that I was even asking for help.) As I was leaving, I saw one of the store clerks fulfilling online orders with a pile of them! Turns out they didn't put any on the floor. He asked me to wait till he bagged all his items, and he'll go to the back to get me one. I waited patiently, and he did! Woot! Thank you! Made up for the other guy who was trying to get away from me. LOL.
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October 2020 by Tony T.
It's a Target. If you like Target, this is a standard layout for a Target store. You need to wear a mask to get into the store and they have hand sanitizer available especially at the front of the store. There is an entrance from the parking lot and an entrance from the mall. They have self check-out lanes if you prefer not to go to a cashier. Overall the store was clean, and there were not too many people inside. I got in and out because I was not browsing but you could browse if you want to.
