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January 2024 by Joelle Ledesma
Why do you even have a phone number, if you don’t pickup the phone?
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December 2023 by Kushal Kadaba
Staff is very helpful, but options are less
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November 2023 by Rainbow Gold
I had a great first experience visiting North Face in Bellevue Square. Their store is big with a huge selection. I really like their windbreaker collection. Staff was Super Friendly during my visit. I like the store design and product placement as well. Overall had a great experience and highly recommend anyone looking to get new Northface clothing. Thank you and God Bless North Face Bellevue!
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October 2023 by Steve Midas
The is for the Bellevue retail location inside Bellevue Square.Parking is available in the parking structures. You will want to park closest to Nordstrom.The selection is great, and this location has more real estate. Just as the U-Village location, they have security on staff, so you can shop with comfort of mind.Worked with Taylor he helped me hold the jacket. Even took the extra step to bring out a size bigger so my lady could see which one sized better.Midas 5-stars for the extra service and quality goods.
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September 2023 by Goldie W.
As a senior woman walking into north Face mall, in the evening,seeing security guard very tall,very masked up (looking like he's guarding the Crown Jewels, )is not my idea of a fun shopping trip. !!! I suppose he's not allowed to greet, but to just look very threatening to the teenagers who are stealing products as I was told.I'm out of there ..
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December 2022 by Yohans Tewolde
Just came in was pretty busy. Gentleman noticed I approached him to ask a question about a online order that came in to the store for in store pick up. Quickly helped and answered questions for two other people and also took the time to answer my question about the order. He referred me to the line and I understood I had to wait, he doubled back asked for order details and ID, and returned with said item. Very kind well deserved 5 star reviews, very appreciative of the service. Didn’t get his name but he was wearing a blue beanie. Thank you
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December 2022 by Emily Yin
super nice people who are friendly and willing to help out!
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December 2022 by Stacey P.
I had a great time here. I really don't like shopping. If I could be rich enough to hire a personal shopper I would completely do that. After coming here I could possibly imagine a scenario where shopping is always an enjoyable experience! Upon entering we were immediately greeted. I was looking for a winter jacket as I have noticed our winters are getting colder with each passing year and most of my winter coats feel useless by Thanksgiving. I wanted to go see zoo lights at Point Defiance without freezing in the wind or be able to walk around the parks, get caught in a rainstorm, and not get soaked. Simple enough to ask for and most reviews recommended The North Face. The gentleman who greeted us took me back to the parkas and showed me where they were. Then he promptly left to return to his post at the door. I tried on several coats before being approached again by a new salesperson who answered all my questions. She helped me through the fit a bit better and made some recommendations. Then let me have some space to try coats out. When I went to the mirror to look over the parka I eventually bought another salesperson came over and we had a brief conversation. It felt different than the sales lady who helped me pick out the coat because it felt like an assist - the sales lady was the main point of contact and he casually stepped in to subtly reinforce some points that she had already made. It was so organic I didn't even catch that it happened until the next day. Like I was looking over a white coat initially but both pointed out in different ways how dirty it would quickly become. They did it in such a way as not to be overbearing but made the point efficiently enough that it made me realize that they were absolutely right. This wasn't going to be an occasional coat but a daily wear. I left with a parka and had a really good experience.
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November 2022 by Adrian Galer
Incredible staff, they are kind and eager to help. Very good selection as well.
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October 2022 by Carole Bennett
Quality outdoor clothing, friendly staff
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September 2022 by Josh Wilson
Awesome store with a nice variety of clothes.
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May 2022 by Robert Collins
The salesman was great. Very informative and helpful. And they have a great return policy. The reason for the low stars is that the mall is very dirty. Sticky floors, trash on the ground, and the glass everywhere was disgusting!
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May 2022 by Snigdho Kundu
Extremely helpful, knowledgeable and cheerful staff. Great collection, great variety.
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March 2022 by filipinacolada
Taylor & Evan were so incredibly helpful and nice!! They greeted me as soon as I entered, helped me process a return, and were very kind and accommodating while they helped me figure out which jackets to try on. Will definitely do all my winter shopping here!
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February 2022 by Frank D.
As the previous post indicates, this is, not a review of the North Face store in Bellevue Square. Once again, the staff was extremely courteous and helpful. The North Fraud appears to not take any pride, ownership or responsibility of their products when there is an issue related to factory defects. The first attempt, (I'll be brief as there is detail in the previous post) was denied due to being purchased at an outlet store. Other companies I have dealt with have honored returns or exchanges from outlet stores at the "main" store. Attempted to have a repair / replacement of a pair of boots which where no longer useable clearly due to manufacturing / material defect. Upon inspection it was clear the boots had seen extremely low wear based on the tread and exterior. North Fraud denied the request based on the one year warranty which covers footwear. I have spoken with people and read reviews where footwear over a year old was replaced, even without a receipt. Does North Fraud not have consistently in the Warranty Center, do you have to have a connection? Good there are brand options for people to shop and spend their money.
