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July 2025 by allen mikita
Great service with excellent follow-up. We're very happy our previous agent recommended Theresa when he retired.
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July 2025 by Wang He
Glad to work with Theresa and her team on my new insurance policies! Highly recommended especially for their excellent knowledge, efficiency, responsiveness and proactively addressing customer needs. Appreciate all the great work!
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July 2025 by Jason Kelly
I’ve been a loyal client of Theresa Nguyen and her team in Bellevue for many years, and I couldn’t be more satisfied. From day one, Theresa has made me feel truly valued, not just as a policyholder, but as a person.
Her staff are consistently professional, responsive, and exceptionally courteous. I’ve never had an issue, claim, or miscommunication. Theresa goes the extra mile to ensure everything is tailored to my needs. She follows up regularly, checks in on renewals, and makes sure I understand all my options.
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July 2025 by Sahara Silvy
I highly recommend Theresa and her team if you’re looking for insurance. They were easy to get in touch with, very informative, found great policies and unbeatable prices. I’m highly satisfied and strongly recommend them!
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July 2025 by Phillip Pham
Got set up with Theresa for car insurance. I got a new car recently and she was able to give me the best discounts that I would qualify for. Highly recommend to work with her or anyone on the team!
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July 2025 by Melinda Burns
We have been with Theresa since we moved to Washington almost 20 years ago. We highly recommend her services. Theresa made it easy for us bundle our auto, home, and rentals. We rely on her services to protect our assets. We can honestly say that she brings us peace of mind.
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June 2025 by Elle Le (Kieu)
Andrea and the team have been great assisting us with our insurance policy. Clear and quick communication.
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June 2025 by cks reviews4good
We were contacted by this insurance agent offering to bundle renters and car insurance when we were considering buying a new car. It sounded like a good deal, so we reached back out once we purchased the vehicle—only to be told they don’t offer car insurance to new drivers without an existing insurance history. Then why offer the bundle at all?
To make matters worse, their communication was painfully slow. We had to follow up multiple times just to get basic answers, and each time felt like we were being brushed off. The whole experience was frustrating, unprofessional, and a complete waste of time. If you’re a new driver or buying your first car, look elsewhere—they won’t be there when it counts.
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May 2025 by Mercedes R Wedaa
Michael was very helpful and knowledgeable.
It was a long process but he made it go smoothly.
Thank you Michael!
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May 2025 by Stacey Lund
We have been with Theresa Nguyen’s State Farm for years now and have been nothing but happy. Everytime you call, you feel like they really care for you!!!
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March 2025 by Anton Ma
Su Liu was very professional and helpful in getting my home insurance set up. She provided great suggestions and made the process smooth and efficient. Highly recommend Theresa and her team!
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March 2025 by Lauren
I had the most wonderful experience when I called this office. I worked with Nicole - she answered the phone directly, and spent so much time going over all of my concerns and questions. Incredible customer service.
I was considering switching insurance companies, and after speaking with Nicole, I was sold.
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March 2025 by Ozgur Cihan Ozcan
Very kind and helpful. I recommend everybody
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March 2025 by Phanlieu Nguyen
She is very skillful, professional
and friendly. We thank her so much for her help and time and patience!
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February 2025 by H O
Hello Theresa, she and there team are always nice and very helpful.
I will decently recommend those lady’s if people looking insurance.
Also it was nice to meet you.
Thank you so much all you guys help.
Hiroto