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October 2023 by Roxy Guzmán
The person who was there to help named GENI had terrible service. The first time I came in he treated me in a very bad way. I didn't want to say anything to him at that moment because I thought he was having a bad day but I came back 8 days later when I came in I smiled and Greetings, when he looked at my profile, his attitude was different. I think he doesn't like Hispanic people. He feels rejected, so I won't return to that place.
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June 2023 by Joseph Banks
Huge shout out to Kameron Jones. Another Tory Burch store rang us up incorrectly and he took care of it. Excellent customer service!
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April 2023 by B
Went in today on a busy day and I understood it was gonna be a wait to be helped, but there were a couple groups that walked in after us and we were ignored while walking around and trying to get help for plenty of time while groups after a us got immediate help and associates went right up to them as they entered welcoming them.Ultimately couldn’t get any of my questions answered and then none of the associates took the time to try to sell a thing, so I didn’t purchase the thing I went into even buy.
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April 2023 by Lynn J.
I have to say a very disappointing experience. I just needed to do an exchange and the sales clerk was less than accommodating. Shop Tory Burch regularly and have never had a problem until today. Ugh!
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February 2023 by Tricia Falcon
I love the Lee Radizwell double bag I bought here last week! Teresa and the staff at this store are very welcoming, and will give you the time and space you need to select what you want.
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September 2022 by Jamie
Exceptional service! All of the girls were wonderful, especially Anna, who helped me purchase a purse tonight. Thank you ladies!
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August 2022 by Rachel S.
It's a cute shop. Good variety from Bags/purses, jewelry, Sun glasses, footwear... But staff could be more friendlier and hands on. They didn't even greet us when we walked in. But that didn't stop me for buying gorgeous Sunglasses . Now I'm ready!
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August 2022 by alona degen
(Translated by Google) Like there's nothing to take(Original)Как то нечего взять
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April 2022 by V K (Vk)
Teresa was really sweet, patient and helped me pick a perfect purse for my wedding. Thank you for a pleasant experience!
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January 2022 by Jamie Waltman
Exceptional service! All of the girls were wonderful, especially Anna, who helped me purchase a purse tonight. Thank you ladies!
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September 2021 by Maria R
Mariah & Jessie are so awesome, they absolutely went above and beyond to help me exchange a bag I wasn't very in love with.I just received my new Bag and Sandals and I absolutely love them.so so happy. thank you for all of your help you guys are awesome:)♡♡♡
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September 2021 by The Man
Always EXCELLENT service, other stores should take note on how to do it like Tory Burch
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June 2021 by Andrew
Always EXCELLENT service, other stores should take note on how to do it like Tory Burch
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February 2021 by Maria Rios
Mariah & Jessie are so awesome, they absolutely went above and beyond to help me exchange a bag I wasn't very in love with.I just received my new Bag and Sandals and I absolutely love them.so so happy. thank you for all of your help you guys are awesome:)♡♡♡
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February 2020 by Stephen Elder
My daughter loves this store; very friendly, low pressure sales people.