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February 2024 by Becca Puscas
0 stars for the absolute worst and rudest employee — CHRIS from Total Wine Bellevue.He treats customers with no respect. Truly the most distasteful person I have met in a really long time.I had the unfortunate displeasure of encountering one of the most discourteous employees, Chris, at Total Wine during my recent visit. From the moment I stepped into the store, it was evident that this individual lacked even the most basic understanding of customer service etiquette.His blatant disregard for common courtesy was truly astounding.Furthermore, his lack of professionalism extended to his demeanor, which bordered on outright rudeness. It was abundantly clear that this employee had no regard for customer satisfaction or the reputation of the establishment they represented. His behavior left me feeling utterly disrespected and completely disillusioned with Total Wine as a whole.The presence of such a rude and unprofessional staff member reflects poorly on the company as a whole, and I for one will be taking my business elsewhere in the future. All the other employees are so sweet — Total Wine would be a much nicer place without him.
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February 2024 by Akirsop
Total wines. Lots of everything with friendly staff.
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February 2024 by Dawn Malin
Omgosh the selection!! I love going lol. Prices are good and staff is friendly and helpful.
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February 2024 by Jim Lange
The spirits expert helped us sample and select an excellent bottle of tequila.
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January 2024 by Vivian Ren
SUCH A RUDE, ARROGANT, RACIST STORE MANAGER! Was with a freind to get a gift for his mom, did not bring MY ID but my friend did, store manager came and yelled at us, said “nice try”. Later my friend went alone and the store manager yelled at him because “ he was not that forgettable” and told my friend that he never wants to see us again at the store. Terrible experience, being treated poorly as Asian.
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January 2024 by Vince Nurre
They have a great selection of every type of beverage.I like flavored bourbon and they have quite a variety, at decent prices.
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January 2024 by A
This used to be my go to place for wine. But after a simple mistake where they didnt deliver all of the items i purchased in an order, they have literally just decided to ignore my calls and emails instead of making it right. This company has a serious mismanagement issue and i would suggest taking your business elsewhere.Edit: Changing this because the manager Patrick was very helpful and did work with me to get this resolved, although two of the other representatives i spoke to were extremely rude.
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January 2024 by Stafford Green
This place is 3x larger than I thought it was ... !
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January 2024 by Jack O'Connor
Thank you Mr. James! You're always so helpful. Every time we come we're hoping James is there. (Also the selection is great, that's the other reason we come :)
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January 2024 by Meanir A.
experience. i went in total wine wanting to try new tequila. Mike had approached me, super friendly, great communication. recommend me a bottle of tequila and also cognac. ended up with tequila. Mike's definitely management material. will drive from Tacoma to Bellevue for his knowledge and just to chat.
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December 2023 by Anton S.
I went here to shop for some spirits as presents for my friends in Ukraine before my trip. I came across a brand of Kentucky whisky I bought last year, and was happy to see it in stock. However, I was puzzled to find it for 36$ on the shelf, while same exact bottle on top of an oak barrel in promotional area was priced at 109$. Nothing about it short of lot number was different. I asked the floor manager for explanation. All he was able to give me was that the 109$ version came from the oak barrel it was sitting on. He promptly ran away before I could ask any more questions. In bewilderment, I grabbed the bottle off the shelf priced at 36$, but surprises didn't end there, because I ended up paying 56$ for it. I am not sure if I ever encountered such blatant dishonesty by a store in attempt to maximize holiday profits.
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December 2023 by Christine Nasatka (Chris)
Very helpful nice staff
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December 2023 by Amy Hoppe
Very helpful staff!
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December 2023 by Stephanie Trickler
This store is big! The selection is so much better than any other store I have visited.
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December 2023 by Wayne Long
I just love these stores. Everyone is always happy and friendly. They are all very well versed in their liquors, beers & wines. Every recommended selection I've been advised to try has been a hit with myself and friends. They have my business for a long time to come. Keep it up everyone! Thanks!