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September 2023 by Chirag A.
Umpqua Bank is worst bank. Mortgage department can not even get the basic amortization amount right. On my HELOC, statement, the amortization (which is a basic payment details with principal and interest amount) was also incorrect. Even though I raised the concern it was not fixed, and I had to accept it as is. Many times when I called the representative was now knowledgeable enough to help and would tell me to call later. I wish I had gone to a different bank!
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September 2021 by Austen Moore
Ricky was super helpful! Best customer service I've had at a bank by far!
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April 2021 by Jesse H.
They are great at this branch, extremely friendly and helpful. This branch also has a drive through which is nice. The only downside is that most days of the week it's the only branch that's open. Umpqua has chosen to have all of their other stores on the Eastside to be closed most days of the week so if you need to do a cash transaction you will have to drive to this location which for some (like ourselves) is pretty far out of our way. I am thankful for the team at this branch though!
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December 2019 by John C.
I was so pleasantly surprised by this bank. I worked with Lynda Warfield in Bellevue, and she was incredibly nice and helpful. They even had fresh cookies and treated me like a long lost friend. What a great bank!
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July 2017 by PJ Glassey
Amazing, friendly service with a small town community feel. They are so helpful and always solve my issues with prompt help and advice. Kelsey at the West Seattle branch and Anthony at the Bellevue branch are the BEST at what they do, with 5 star service and skills!
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August 2016 by Marta B.
Linda W. and the team are making personal and business customer relations stay strong for many years, 14 for me, personally. Many thanks for providing professional, creative and detailed banking support. There are a lot of different options in the area but I will be staying with the Bellevue way office for a long time :)
