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March 2024 by diwulechao
This USPS branch has been my least favorite. I was required to stand in line merely to drop off a prepaid package. It's no surprise this branch is a 2. In comparison, Factoria USPS surpasses it; their staff is friendly and helpful. Despite being farther from my office, I'd choose Factoria USPS for the respectful treatment, unlike the consistent disappointment I experience at this branch
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February 2024 by Sudhan
One of the worst. They're extremely rude.
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February 2024 by mike null
I’ve stood in line here. The amount of customers who act entitled is staggering. They wait in line for tens of minutes and have no clue what service they want. These people are clueless and then have the gall to hold everyone else hostage to their ignorant nonsense
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February 2024 by Kulkair Akmatova
We have just been to this wonderful post office. We were served by a man with glasses. The work was 100% excellent. Thank you.
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December 2023 by PJ Mendiola
Had to physically come in to verify my change of address. I brought a copy of my lease along with a photo ID to help with verification. I appreciate the customer service, and speed at which everything was done. Thank you!
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December 2023 by Nelea Cazacu
Rowena is a mean and a rude person , she didn’t want to help me send a package , she said if I can read I should read her name on the beige for complaints .Everything because I told her why she is so mean to people , she pushed my package towards me .Worst service ever , such people shouldn’t be hired .
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June 2023 by Michael Sheinker
Missed a package that was shipped to an hotel near by because of the service of this branch.I ordered a package to my hotel with a two day shipping, after 6 days I called to USPS (one hour wait) and they told me the package is stuck at this branch. I went there and they told me they can't find the package and don't know where it is, after I left the hotel I was informed that they delivered the package. Had this branch told me the package was being delivered I would have managed to pick it up. Really clueless service.
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June 2023 by Wang Rachel
The guy working here is very rude and impatient to explain, I guess they really don’t have much incentive here to provide good customer service.
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June 2023 by Artyom Atayan
Sue is the best. I don't imagine this place operating without her
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March 2023 by i6qp0nEe 98bpJyzX
Andy was very patient and helped me multiple times during one visit. I bought money order and priority shipping. My debit card didn't work. Andy let me try multiple times and gave me detailed instruction on how to fold and put envelopes in the envelope for return shipping.There were plenty of parking spaces and the store was clean with all the supplies. During our visit, many people came and got taken care of in a timely and friendly manner.
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March 2023 by The Salty Brothers
Had to pick up a package from here on a Friday after work during the super busy hour. I forgot the pick-up slip, but the gentleman working was still able to expertly locate my item in about a minute. Given the circumstances, I was in and out fairly quickly. Thank you!
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February 2023 by LEILA GARCIA
Alfonso and Kevin went above and beyond to help me with an issue I had.They really helped me in solving a time sensitive problem.THANK YOU guys!
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January 2023 by Alejandra Rafael Velez
We have always shipped boxes for more then 6 years and they werent able to ship it cause of an inch or less . I also bought something from amazon they didnt deliver it i live 2 blocks or less away from them . Marked it as undeliverable.
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December 2022 by Charles Li
andy working the counter has absolutely no business being in that role.a call was received stating the recipient's full name and address, saying a package was waiting at the post office.after andy's repeated and insistent denying that a package was present, causing phone calls and further trips to be required, additional claims were made that there was no name or address on the package; then that the zipcode did not match up; then, that there was no package at all. the general atmosphere felt unwelcoming - as if stepping foot into the building was inherently offensive. it was suggested that the initial call was a scam to begin with and that there was no package after all.after getting details ironed out and finally receiving the package (which was definitely real), the expected name and address were confirmed to be on two separate sides of the box. pointing this out to andy while at the counter was apparently egregious enough for him to double down on his inhospitability.what should have been a simple one-stop pickup turned into a multiple-day slew of attempts to retrieve a package that was not only sitting around the entire time, but had the correct info on it.this person seems to lack the fundamental knowledge (and behavior) necessary to do this job.
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December 2022 by Jodi Stimson
I've been in here a few times & everyone was smiling, pleasant, helpful, knowledgeable & efficient. Makes the high-priced Po Box's seem better, great location, easy to get in & out of, grocery & shopping across the street.