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February 2024 by Carla B.
This is a great Victoria's Secret located inside the mall. All the staff are great they're ready and willing to help you and measure you for your sizes. They have great sales again I'm reiterating how friendly the staff and management team are. They were very helpful. I definitely recommend this location.
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February 2024 by Seattle S.
Rude and unprofessional manager I bought a knockoutssports bra in Jan. This is my 4th sports bra but first of this style My bra popped open in the middle of the class and the clip broke.unfortunately it was just over 30 days but it shows on my app. The manager asked me same questions many times trying to make me feel I have done something wrong. She told me to buy something for amount i paid. I thanked her and shopped, only to come back to counter to see she has changed her mind. She was agitated, very unprofessional and did not have right information or honor her own words Other girls around were nice. Wish they find a manager who can manager and loves the customers.
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January 2024 by Marco Cuevas
Cool lingerie ?
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December 2023 by Panos Giannopoulos
Twelve points!
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December 2023 by sylvia young
Attentive employees- very helpful and clued us in about all the current sales
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November 2023 by minakshi shah
Staff is goodBut not a new stocks.Price is very high
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October 2023 by Ice Cream
VS/Pink has high quality items that lasts for years. Sizes range from XS/S,M/MM, L, XL/G….The stores are always neatly arranged, clean and conveniently well stocked. The sales people are very helpful. I appreciate the added security in stores and safe malls conveniently located. By far VS/Pink are one of my favs for beautiful quality pieces that fit and lasts. They sell more than pretty lingerie. You can conveniently purchase Online and or in store. Delivery options are available and or Pickup in store. Love VS/Pink! Happy shopper ?
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September 2023 by Smurfette Schtroumpf
Wish there was more available in store versus online.
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September 2023 by yuan xu
When I was paying for the underwear today from the store around 8:40 pm, the guy at the cashier kept looking at me with a strange smile and asking me if I was over 18, I felt racist and scared. After paying, he threw me the underwear even without packaging it. I never have had that kind of bad shopping experience before and scared to cry in the parking lot right now. Not sure why they have Male employees in the store who haven’t learned how to respect women yet.
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September 2023 by patricia Camacho
I came into the store for the Halloween collection. As I make my checkout I ask the cashier if they have a certain Halloween item and says no because it’s not Halloween! yet I was able to buy Halloween shorts in store.
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August 2023 by Jacques I.
I learned that this Victoria's Secret location has just finished a renovation and I don't know why because it looks the same to me as it did before. And it looks like any other Victoria's Secret you'd find anywhere else; hence, that's what's to be expected of a chain. But I needed some new undies, so here I was. I've been wearing VS undies since forever, so they're always solid. Although the price has increased, it's still a deal at getting five panties of your choosing for $30. You can swap between VS and Pink, as they come in various styles, patterns and colors. The selection is not all that large, with some fancy lingerie to athleisure wear in the Pink section. They also sell some body products, such as lotions, body sprays, basically what you'd gift your gal pal in high school. This store is located in Bell Square on the second floor near Zara.
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May 2023 by Jenna Phillips
I dont know where these bad reviews came from, but I had an excellent experience. The staff working the closing shift on 5/3/23 were all exceptional! All 4 employees were amazing and made my shopping trip a great one. They went out of their way to be overly nice, and even though I was still trying to find something after closing, nobody had an attitude or tried to rush me even though they would’ve had the right to try to get me out of there. What I love about Victoria’s Secret is it feels like girls empowering each other while shopping for things that make them feel sexy/beautiful. Having a strong staff that provides that experience for a customer is so valuable. I genuinely had fun shopping and that is rare for me. I’d also like to add that they were really great about mentioning discounts and were very accommodating. If they don’t have what you’re looking for in store, you can have it delivered to your door in 4 days. So overall, I give them a 10/10. Thank you to the people working tonight for being so kind and helpful ❤️ I had more fun with women I just met in a store, than I’ve had in a while. I needed the pick-me-up!
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April 2023 by Саша Куличенко
The only thing I didn’t like it is that when we were buying stuff there was a lady at the register offered us an awards card, she said you gonna collect points after each purchase and use it towards your purchases in the future, etc. We asked her 3 times if it was a credit card, and she said no. We said that we don’t want the credit card. She asked for our SNN and we were a little bit confused and we asked her again if it was a credit card. She said no, it’s just a mandatory for finishing up this award card for us. 1 month later we received a bill for $150 for this credit card we never used and never even activated ! I mean, I have been working in retail myself and if a customer ask something and you don’t know, better don’t say it if you are not sure. Please, management, train your staff better so they can be more informative. We just ended up paying that bill and cancelling that credit card immediately.
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April 2023 by Samantha Denson
No wonder this brand is going downhill. I went in store to get what I needed. They didn't have my size, so they ordered it for me. It was backordered for a month, so I agreed to wait. I waited a month for it to ship. When I didn't get a shipping notification on the date it was supposed to ship, I went online to check status and my order was canceled. I was never notified that it was canceled. Just terrible service, so disappointed.
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April 2023 by Sasha Kulychenko
The only thing I didn’t like it is that when we were buying stuff there was a lady at the register offered us an awards card, she said you gonna collect points after each purchase and use it towards your purchases in the future, etc. We asked her 3 times if it was a credit card, and she said no. We said that we don’t want the credit card. She asked for our SNN and we were a little bit confused and we asked her again if it was a credit card. She said no, it’s just a mandatory for finishing up this award card for us. 1 month later we received a bill for $150 for this credit card we never used and never even activated ! I mean, I have been working in retail myself and if a customer ask something and you don’t know, better don’t say it if you are not sure. Please, management, train your staff better so they can be more informative. We just ended up paying that bill and cancelling that credit card immediately.
